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[Resolved]  Indian Oil Corporation [IOC] — refund

Consumer num 28750881
Distributor rashmi gas agency bangalore
We have booked a gas cylinder and made a payment of rs. 744.00 via "phonepe" app. However, to our surprise, when the cylinder came in for delivery, the invoice did not mention the online payment. Hence we paid them cash
Its been 10 days amount did not get refunded.. N we are trying helpline number for 10 days but were unable to reach them.. N even indane gas website is not getting open
Complaint marked as Resolved 2020-04-29 01:13:23
Amount recredited

Complaint Status


[Apr 27, 2020] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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    Customer satisfaction rating
    50%
    Complaints
    10110
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    Resolved
    5077
    Indian Oil Corporation [IOC] Phone
    +91 99 1155 4411
    +91 98 4882 4365
    +91 81 2402 4365
    Indian Oil Corporation [IOC] Address
    SCOPE Complex, Core-2 7, Institutional Area, Lodhi Road, New Delhi, Delhi, India - 110003