Indian Oil Corporation — NON SUPPLY OF MY SUBSIDISED REFILL CONSUMER NO. SE-17151

Address:

Amritsar, Punjab

Dear Sir, I have submitted my Adhar No.[protected] to Punjab National Bank, Sultanwind Road, Amritsar and to my distributor M/s Seth Gass Service, I/s Sultanwind Road, Amritsar. My Adhar has already been linked to my account as per Bank confirmation. KYC details has also been submitted to Indian Oil/Distributor. Still Indian Oil website showing following status. KYC submitted Not submitted (Whereas the same has been submitted) Adhar Linked to LPG Yes Adhar linked to Bank No ( Whereas the same is already linked as per NPCI and bank ) Bank account linked to LPG No I have lodged complaint Nos 2004223 dt.20.3.2015, 2018614 dt.26.03.2015, 2022160 dated 28.03.2015, 2025695 dated 29.03.2015, 2031183 dated 31.03.2015 and 2044271 dated 07.04.2015 on OIC website. I have made repeated calls to Mr.Ravi, Distributors on his Cell No.[protected] for the timely supply of my refill which the Distributor is not at all supplying. This is not the fault of a genuine Customer. Against my refill booking No.305763 dated 27.03.2015 I have not yet received my subsidised cylinder whereas cash memos against the later bookings has been generated.I am suffering from the last three months and my valuable time go wasted on lodging complaints and phone calls. Please take the matter with IOCL for sending timely supply of my refill and Consumer should not suffer for any kind of errors/faults on the part of IOCL and Distributor. Narinder Singh Cell No.[protected] mail id [protected]@uiic.co.in