[Resolved]  Indian Oil Corporation — Wrong billing of supply (DSC) against Quota Qty - R R Enterprises, Bangalore - 560 0047

Address:

Bangalore, Karnataka

Dear Sir, Consumer No : [protected] (28119) - Lalitha K With reference to the above consumer number, I observe that the total cylinder supplied as on date shows an extra count. The details of the cylinders supplied to me until date is as follows : Booking Date Invoice Date Mentioned DSC () of QUOTA QTY [protected] DSC - 11 of Quota Qty : 11 (Completion of Last years quota) [protected] DSC - 02 of Quota Qty : 12 (This should be 01 of 12) First Cylinder of the year [protected] DSC - 03 of Quota Qty : 12 (Actually Second Cylinder of the year) [protected] DSC - 04 of Quota Qty : 12 (Actually Third Cylinder of the year) [protected] DSC - 05 of Quota Qty : 12 (Actually Fourth Cylinder of the year) [protected] DSC - 06 of Quota Qty : 12 (Actually Fifth Cylinder of the year) [protected] DSC - 07 of Quota Qty : 12 (Actually Sixth Cylinder of the year) [protected] DSC - 08 of Quota Qty : 12 (Actually Seventh Cylinder of the year) [protected] DSC - 09 of Quota Qty : 12 (Actually Eight Cylinder of the year) In the above rate, I will get only 11 cylinders against the quota of 12. What happened to my first cylinder ? Why must I compromise ? I had visited the gas agency - R R Enterprises, No. 87/1, Infant Jesus Church Main Road, Bangalore - 560047 and made a complaint about the fault in billing. I met the manager Mr Paramesh. He was very adamant stating that it is all computer generated billing and everything is correct. I have clearly stated the facts like above, but he refuses to understand and repeats that it is all there in his computer and everything is correct. How can it be correct ? I have the proof that only 8 cylinders have been delivered to me against the invoice stating 9/ 12. Can some authority please intervene and resolve this issue and ensure I get the allotted quota this year ? Look forward to hearing from you soon. thanking you, yours truly, Lalitha K Mobile # [protected] Email Id : "[protected]@gmail.com"