[Resolved]  Indian Oil — Petrol pump filled wrong fuel in my car

Address:

Bangalore, Karnataka

This is to inform Indian Oil Corporation of the inability of your franchisee petrol bunk in Domlur Layout (Off Old Airport Road), Bangalore who filled in petrol in my Volkswagen Polo Diesel. The sheer ignorance of the bunk employee has costed me Rs 5800 to fix the fuel tank of my car. The employee did not hear me saying fill 'diesel' or bother to read on the fuel tank cap which clearly says DIESEL ONLY. He quickly filled some petrol before I double checked with him if it was diesel. The employee was apologetic and was told to stand by while the other employees tried to start filtering out the petrol from my car. They were unsuccessful (thankfully) and I called my Car helpline. A Flat bed truck was sent to me to take the car to VW Apple Auto Authorised service station who then fixed my car. This incident has caused me high inconvenience and costs. Why should I as an informed consumer and driver of many years pay Rs 5800 for Indian Oil's inability to train their franchisee employees? I would like action to be taken against this petrol bunk and receive a compensation