Indian Overseas Bank — complaint about missing of our cheque by bank

My name: hima viswa jagadeesh.M,
july 12, i am send money to paytm. but money was not credited in paytm and money was debited from my Indian overseas bank. account.
I already gave complaint through phone. the complaint no was HR250704. my bank account no : [protected], branch: mallapur, Hyderabad.

We are BANESHWAR DAS (a/c no : [protected]), BISWAJIT JANA ( A/C NO : [protected]) & GAYARAM BERA (A/C NO : [protected]) the customers of INDIAN OVERSEAS BANK, BHEMUA BRANCH, PASCHIM MEDINIPUR, WEST BENGAL (IFSC CODE : IOBA0001238, MICR CODE :[protected]. We deposited below said cheques at this branch on simultaneously dated but after 2 months the Branch Manager said us on 01/06/2017 that they lost our cheques. so we not yet received our money till date. we had been lodge a complain to INDIAN OVERSEAS BANK KOLKATA - II REGIONAL OFFICE on 11/07/2017. we also lodge complain to https://www.consumercomplaints.in on 25/07/2017. but we did not receive any reply from your end.
So we therefore pray to you to resolve our problem as early as possible.

Thanking you
Yours faithfully

BANESHWAR DAS (a/c no : [protected]) CHQ. NO : 725454 DATE OF DEPOSIT : 03/04/2017
BISWAJIT JANA ( A/C NO : [protected]) CHQ. NO : 725461 DATE OF DEPOSIT : 05/04/2017
GAYARAM BERA (A/C NO : [protected]) CHQ. NO : 940621 DATE OF DEPOSIT : 29/03/2017

email : [protected]@gmail.com
contact : [protected]