[Resolved]  Indian Overseas Bank — exam fee paid to alagappa university failed transaction

Address:623707

Dear sir,

A/c no:[protected]

Name: s satheesh kumar

Amount: rs.1450/=

Transaction date: 23.04.2018

Customer remitted college fee amount on 23.04.2018 of rs.1450/= (Gst rs.11.80/-) to alagappa university. Customer reported that the transaction failed but the amount debited from my a/c. Subsequently customer remitted the same fees through netbanking. Kindly refund the failed transactions. Date of transaction :23.04.2018 amount: rs.1461.80 (Including gst) transaction ref no: atom-alagappa [protected]@810970
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Jun 21, 2018
Complaint marked as Resolved 
Indian Overseas Bank customer support has been notified about the posted complaint.
Verified Support
May 21, 2018
Indian Overseas Bank Customer Care's response
Sir/Madam,

Request Registered..Please Note ID No:[protected] for viewing status later

Date of Acknowledgement 21/05/2018
Indian Overseas Bank PARAMAKUDI
Request ID [protected]
Request Date 21/05/2018
Name S SATHEESH KUMAR
Details ATOM-ALAGAPPA UNIVERSITY-NET810970. ALAGAPPA UNIVERSITY FEE PAYMENT ON 23 APRIL 2018 FAILED. BUT AMOUNT NOT REFUNDED. KINDLY REFUND ASAP.
Current Status Request Registered

Track status here: https://www.iobnet.co.in:4003/iobgramscust/cust_enq_menu.asp

Regards,
IOB-Touching Hearts, Spreading Smiles.
Complaint comments 

Comments

Respected Sir,

13.05.2018 - 07. 00 AM debited from my IOB SB Account -[protected] amount Rs.2000/, but i have not get this amount, ATM counter screen (BOI ATM) displayed your transaction is time out, please refund the amount.

Thanking You,

Jins Chacko
SB A/c No.[protected]
IOB - Pen Branch,
Raigad - Dist
Jins Chacko's reply, May 15, 2018
Respected Sir,

13.05.2018 i withdraw Rs.2000/- from Bank of India ATM Pen, but i couldn't get money, atm sreen displayed your transaction is time out But the amount is debited from my account and the information message is sent to my mobile number please refund my money.

Thanking You,
Yours Faithfully,

Jins Chacko
IOB a/c No. 145701000008140,
IOB Pen - Branch,
Raigad - Dist,
Maharshtra
I forget my login-id, so please give me a solution for how to recover my login-id

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