Indian Overseas Bank — IMPS transfers not credited to beneficiaries account but our account is debited

Address:	RAY PROJECTS PRIVATE LIMITED.PLOT NO.1 RAY COMPOUND OPP HOLY TRINITY CHURCH IIT MARKET POWAI MUMBAI 400076
Website:	IOB NET BANKING ONLINE

Our C/A No is [protected]. with INDIAN OVERSAES BANK Hiranandani Branch Powai Mumbai .
Today we made 2 IMPS transfers, one of Rs.20000/ to Mr.Ganesh Nayan Gadade having S/B a/c No.[protected] with Bank of India Jaigad Br.IMPS NO.BKID0001469 wide our ref TRTR/[protected] IMPS/[protected].05 & other of Rs.8000/ to Mr.Bhanjan Mondal having S/B a/c No.[protected] with Bank of India Jaigad Br.IMPS NO.BKID0001469 wide OUR ref TRTR/[protected]/IMPS/[protected].09.
Both IMPS transfer money have not been credited to beneficiaries' account but the same is debited in our bank statement.
We kindly request you to either credit to beneficiaries' bank account or credit back to our acconut to initiate the transactions again.
Please do the needful at the earliest.
With regards
SANKARANARAYANAN S IYER
RAY PROJECTS PVT LTD
MOBILE NO.[protected]
EMAIL ID-rayho.[protected]@gmail.com