Indian Railway Catering & Tourism Corporation [IRCTC] — A/c debited without booking

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Money deducted without booking
I was booking tatkal ticket for delhi from patna in vikramshila express on 3rd of april 2016 but the end of transaction there is the message error can not book. I again try to book but the same at the end of transaction. When i checked my account both the time the total money 1306 rs (653+653) already debited from my hdfc bank account without booking. The deduction details are as follow : pos 421424xxxxxx9769 indian railway c pos debit and the ref. No.[protected] &[protected].
Please resolve this issue and credit my amount back to my hdfc bank account
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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Dear Syed,

Kindly note that we are not able to trace your HDFC Bank account basis the information provided by you here. You are requested to write to us at [protected]@hdfcbank.com and provide us the following details:

[1] 14-digit HDFC Bank Account number / Customer ID
[2] Date of disputed transactions
[3] Amount of the disputed transactions
[4] Registered mobile number.

Kindly mention ref ID-TTU[protected] in the subject line.

-Anay
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