Indian Railway Catering & Tourism Corporation [IRCTC] — cancellation amount not refunded

Sir,
Ihave paid an amount of 525/- for a ticket from sc to adi through paytm payment gateway, i cancelled the ticket. Irctc refund statement says they have refunded the amount 465/- paytmsdk on the date 28-nov-2017. But ihave not received that amount yet
I request you to do needfully. My transaction details are as follows

Transaction id: [protected]
Cancellation date: 27-nov-2017
Cancellation id/ refund id: [protected]
Trans amt:525
Refund amt:465
Bank-paytmsdk
Refund status - refunded
Refund date-28-nov-2017
My email id:- newplay. [protected]@gmail.com
Mob no [protected]
+2 photos
Was this information helpful?
No (0)
Yes (0)
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Dec 05, 2017
Updated by nani koppineni
Transaction id: [protected]
Cancellation date: 27-Nov-2017
Cancellation id/ refund id: [protected]
Trans amt:525
Refund amt:465
Bank-paytmsdk
Refund status - refunded
Refund date-28-Nov-2017
My email id:- newplay.[protected]@gmail.com
Mob no [protected]

Complaint comments 

Comments

I have file TDR On 23-Nov-2017, for reason "Train Late More Than Three Hours and Passenger Not Travelled." With
PNR No-[protected] And
Transaction Id -[protected]
Cancellation Id-[protected]
Date of journey-23-Nov-2017
Plz.. give me details about TDR Status and When amount will refund.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railway Catering & Tourism Corporation [IRCTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    10798
    Pending
    0
    Resolved
    1834
    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
    View all Indian Railway Catering & Tourism Corporation [IRCTC] contact information