Indian Railway Catering & Tourism Corporation [IRCTC] — cancellation charge applied for waitlist tickets | |||
Why cancellation charge is applied for tatkal waitlisted ticket where probability of confirmation is below 50% and user does a manual cancellation. As a consumer i have not utilized any service from the railway. Applying charge for confirmed ticket make sense that i have booked or blocked a seat, but when system itself has not alloted the seat and show probablity below 50%, then when user cancels, a charge is applied which is not ethical to apply. Was this information helpful? | |||
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint. | |||
2 Comments | |||
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Sir I am Yeddula Maheswara reddy Irctc user ID :mahesh829747 . I entered my gmail account as [protected]@gmail.com and the correct one is [protected]@gmail.com I apologize for this please change my gmail to [protected]@gmail.com
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