Indian Railway Catering & Tourism Corporation [IRCTC] — cancellation refund amount not credited

I had booked a train from coimbatore to pune in mumbai cst express (16332) on the 10/3/18 using the mobile app and payment made through debit card. Later i had it cancelled using the mobile app itself. The refund status shows as refunded and bank shown is paytm but amount has not been received neither to my bank account nor to the paytm wallet.
Pnrno : [protected]
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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Regard,

Account password and user id I have remembered user id is

USER ID: REDDY1989
BUT I lost my password it's around years back can you please send me to reset or password TO My register mail id I am suffering to book train tickets
Hi,
I travelled from BDTS-NZM Yuva Express on 16/03/2018
PNR:[protected]

IRCTC vendors overcharge for food. This is a form of corruption.

Veg Meals served at 150/-
Veg Cutlet/Omlett served at 50/-

Despite showing them railway rate card.

Please look into this, punish the guilty and fight against corruption.
Transaction details:-
Id no:[protected]
Transaction date:[protected]
Amount :-635/-

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