Indian Railway Catering & Tourism Corporation [IRCTC]

Indian Railway Catering & Tourism Corporation [IRCTC] — complaining about misinformation provided by indian railway

Rahul031

from Varanasi, Uttar Pradesh

Address:

Jaunpur, Uttar Pradesh

I have booked a total of 8 ticket 4 AC and 4 sleeper for train number 11072 Kamayani Express from Varanasi to Lokmanya Tilak Terminus Mumbai on 5th August, at noon of the travelling day (5th August) I got message that train from Varanasi to LTT has been cancelled due to unavoidable circumstances but when later I checked the status of train I found that train was running. How can Indian Railway do this mistake? Bcoz of that mistake 3 members of my family were forced to travel by air. I need my full repayment with compensation.

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Comments

Maddt

from Mumbai, Maharashtra

I was booking tickets online through IRCTC APP TIME 3 PM, I paid money via Google Pay application. It is 24 hour's completed. No information about money refund and tickets.

THIS IS NOT FIRST TIME I FACED PROBLEM WITH IRCTC APP. I HAVE EMAILED TO CUDTOMER CARE IRCTC NO RESPONSE AS ALWAYS.

akash268

from Delhi, Delhi

I have filed a successful tdr complain on 24/05/19 but still have not get the refund of rs 1365.
Registration No. [protected]
PNR No. [protected]
Journey Date 24/05/2019
Class 3A
Train No. 04023