Indian Railway Catering & Tourism Corporation [IRCTC] — Feedback Regarding Lack of Bedrolls and Poor Service in Coach

Dear Indian Railways Team,

I would like to bring to your attention some issues I faced during my recent train journey.

1. No blanket or bedsheet was provided even though passengers expect proper bedroll service, especially on overnight journeys. This caused inconvenience and discomfort.

2. The staff placed a bundle of bedsheets right next to my seat, which not only occupied my space but also disturbed other passengers walking in the gallery. It felt unhygienic and made it difficult for me to sit properly on my own berth.

3. Overall, the coach service and handling of bedrolls were poor, and I request better management so that passengers do not face such issues in the future.

I kindly request you to look into this and ensure proper bedroll availability and cleanliness for all passengers.

Thank you.