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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Last updated Aug 2, 2024

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Indian Railway Catering & Tourism Corporation [IRCTC]

Complaints recently resolved by Indian Railway Catering & Tourism Corporation [IRCTC] customer care

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Refund not provided for cancelled ticket

Money not refunded after failed transaction.

To change boarding point

Failed transaction money not get back

Money deducted from bank account but not credited in r wallet UTS app

Most useful Indian Railway Catering & Tourism Corporation [IRCTC] reviews

Mobile Verification Code NOT Received

Refund not received yet.

Too many invalid Captcha in login to IRCTC website

money deducted from bank account but not credited in r wallet of uts app

SUSENJIT MALLICK

DO NOT SHOW MY BOOKED TICKET HISTORY

Mobile number already registered

Featured Indian Railway Catering & Tourism Corporation [IRCTC] consumer stories

Transaction failed but money was deducted.

No refund for 3hrs late train, tdr filed, status: cr repudiate

tdr money not refund after 4 month

Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 4

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Hi Team,

My userid in UTS app is [protected]

While recharging UTS app Rwallet my money got deducted from my account recharge is not done.

Please find attached image.

Thanks,
Prashant Dhole...

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Hi Team,

I booked 2 tickets in 3rd AC of AVADH ASSAM EXP (15910) PNR: [protected] having travel date 17-Oct-2023 from KGG to NJP. Passenger's name is Gaurav Raj and Nikita Kumari The train was running late for more than 3 hours so I filed TDR against my PNR before the scheduled departure from the boarding station and travelled to NJP in a different train on the same day. I received an email from IRCTC that the TDR is repudiated....

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Address: Guwahati Assam

This is to notify and inform the department that, I and my family faced a quite an issue in the catering service as our prepaid food service was not served on time, and when asked, the service guy said that the food was finished but he will serve the tea which was by default in our meal plan. Upon asking again and again he served 3 veg thali with missing items (the plate did not contain all the items that was supposed to be served) whereas...

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Address: Bodhgaya

Sir, I was booked kanchanjunga express but it cancelled automatic by IRCTC. But the money still not credited in my bank account. Please the amount refund to my bank account as soon as....

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Sir/madam
I was booked tatkal tickets for 19th October in kanchanjunga express, but tickets will not booked by confirmtkt app but the money 2510 rs debited from my account.I still not get refund amount so I requesting to the amount refund to direct on my account....

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I had done recharge of Rs. 500/- through my debit card on 13th Oct.23 at 10:22:53 under Txn Reference [protected]AD1022537. The same is still not credited to my R Wallet account...

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IRCTC e-wallet transaction failed but amount got deducted. requesting for refund....

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Ref:- PNR: [protected]

Dear Sir,

With reference to the above PNR, I have booked a ticket from Ranchi to Dumka on 20/09/2023 with WL3, Train No.-18619.

I have received a message from Indian Railway regarding cancellation of train just before 4 hours of departure (screenshot attached) (Time- 17:33). Actual departure time is 21:30 hrs. Chart was not prepared till time.

After that I...

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HI Team,

I had a ticket on 3rd Oct from Nagpur to Pune. Please refer below PNR No and Train Number: AZAD HIND EXP (12130)PNR: [protected] .

Train was late by 12 hrs and I had Raised TDR on 3 Oct 2023 | 02:08PM And Train actual arrival time was 3:55PM and i raised TDR before that and planned not to travel by train as train was late.

Now TDR STatus is showing CR REPUDIATE and didn't get any refund....

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Address: Ajwa Road

Dear Sir,

I had filed an TDR for a ticket in which i and my wife were supposed to travel. Following are the details:
Details of the Journey:
TRAIN NUMBER : 22943
PNR : [protected]
TRANSACTION ID: [protected]
DATE OF JOURNEY : 17 SEPTEMBER 2023
BOARDING : VADODARA, TO : INDORE
PASSENGER NAMES : PRANAY JOHARI, KARISHMA NAGAR

The reason for raising the TDR is...

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I had booked a two-way ticket from IRCTC and while selecting my berth preference, I had opted for a lower berth. However, I was not allocated a lower berth and this has left me feeling quite disappointed. To add to my concerns, my mother is traveling with me and she is over 50 years old and has health issues. It would have been very helpful if IRCTC had given us the lower berth as per our preference. What is the point of choosing the berth,...

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Hi, I had booked train ticket on October 8th 2023
SMVB DNR SPL (03252)PNR: [protected]

23:25 | Smvt Bengaluru (SMVB)14h 15m13:40 | Vijayawada Jn (BZA)Tue, 31 OctWed, 01 Nov

STATUS: BOOKED
Boarding Station: Smvt Bengaluru (SMVB)
3 Adult | 0 Child | Sleeper (SL) | General
Passenger Information
1 Janardhan63 yrs
2 Radha Rani54 yrs | Female
3 Priyanka31 yrs
Booking...

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Dear Sir/Madam, I had booked a ticket from LKO to HW journey date 04-Oct-2023, but the train got late from more than 38 hours.I had filed the TDR on 05-Oct-2023 08:53 HRS.The status of TDR showing CR Repudiate. I was waiting for the train but the train got late so much so I have filled the TDR afte talking with IRCTC customer support 139 as passenger not travelled. They have ensured that I will get the full refund. As per rule total amount...

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Website: www.irctc.co.in

I recently received a notification stating that my TDR filed against PNR Number [protected], for the train on 2nd October 2023, was repudiated due to an "Invalid TDR Timestamp: DELAY." However, I would like to clarify a few points regarding my TDR submission:

The train on 2nd October 2023 was delayed by approximately 10 hours, preventing me from travelling.

I filed the TDR at 13:18:42, which I believe was well...

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I got a mail from IRCTC saying that My TDR request Repudiated through EDR/ECRS.
Dear Sir
I have filed a TDR ([protected]) for the below mentioned Details
TDR Date: 01/10/2023
PNR No.: [protected]
Train No: 22653
Passenger: 1
Date of Journey: 01/10/2023
Reason: Train Late More Than Three Hours and Passenger Not Travelled

as i found that that the accident was happened...

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Website: irctc.co.in

KCG MAQ EXPRESS (12789)Transaction ID: [protected]

RENIGUNTA JN (RU)KOZHIKKODE (CLT)
STATUS: NOT BOOKED
Journey Date: 26 Sep 2023
Transaction Amount: ₹ 1093.95...

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Hi my name is vijay kumar and i have booked an e-ticket from mur mankapur to vglj virangana lakshmi bai on 22 may2023 but because the train got diverted and could not stop at our destination station, therfore, i had filed a tdr as per suggested from irctc coatumer care but today i found that my tdr got r repudiatrd .Kindly do the needful the details have been attached as.Pnr number - [protected], mobile number - [protected]. Please check the...

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Hi Sir/Madam,

I got a mail from IRCTC saying that My TDR request Repudiated through EDR/ECRS. I should get the refund, but I got repudiated mail. I have added the mail screenshot below. Please check it.

I have filed TDR against PNR Number [protected] with reason Train Late More Than Three Hours and Passenger Not Travelled. We haven't travelled in train as it was delay by more than 4.5hours. But we didn't get...

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Dear sir,
I have received tran cancelled massege train no 12156, and after two days received restored massege.
When I filled TDR before 4 hour, he gave error message "TDR file 30 minutes before departure", and than I filled TDR, 30 minut before than he shown error msg " TDR file before 4 hours.
I also many times complaint e-tickets & care mail id in IRCTC but he not provide any solution/ refund
My PNR no is [protected].br...

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Dear IRCTC Customer Support,

I hope this message finds you well. I am writing to express my deep dissatisfaction and frustration regarding the recent ticket refund request I filed for PNR Number [protected]. Despite the train being delayed by a substantial five hours, my Ticket Deposit Receipt (TDR) was unjustly rejected.

I filed the TDR with a legitimate reason, "Train Late More Than Three Hours, " along with...

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