Indian Railway Catering & Tourism Corporation [IRCTC] — irctc amount got deducted but tickets not booked nor amount get refund

Address:	Thane, Maharashtra, 401107
Website:	IRCTC

Below are the details :
- transaction date : 31 july 2018
- irctc user name : faizan siddiki
- irctc used id : hullubaap
- email : [protected]@gmail.com
- contact # : [protected]/[protected]
- transaction number : [protected]
- i booked tickets yesterday for 2 members of my family from nzm to bdts on mobile app. For payment i selected the mobiwiki for online payments.
I opted net banking and make a payment from my hdfc bank account.
I was able to make payment from bank and amount of 2070 rs got deducted from my hdfc account but it keep showing loading at my end and suddenly page breaks and it appears nothing.
When i checked my booking there was no confirm booking then i found it appears in failed transaction where as amount got deducted from my account.

I have also attached screenshots for more details

Please refund my money back.