[Resolved]  Indian Railway Catering & Tourism Corporation [IRCTC] — irctc app

I am booked the train ticket through the irctc app using my sbi card. That time ticket booking is failed, But tha amount was debited to my card. The message received in below, An amount of Rs 450.0 deducted against IRCTC Txn ID [protected] on 27-Jul-2018 will be refunded as your ticket could not be booked / service not rendered. I am searching one again the ticket booked or not. But sadly it shown no ticket booked. So kindly send my money back through my card
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Jul 31, 2018
Complaint marked as Resolved 
It's not resolved. They are lieyed
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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Comments

The upgraded version is not user friendly. Earlier system was better and straight forward. We can not take print out. Mobile phone SMS is not reliable many a time especially for senior citizens. Kindly provide ticket printing option
Hi,

I have added 10000 INR to my E Wallet on my IRCTC account. When I tried to reset my transaction password, my account went to suspended mode and now my E wallet is missing. Neither I can book any tickets nor my money is returned. I have send my emails no action taken so far.
Do not display my last transaction of booking ticket history please verify and send my mail of [protected]@gmail.com

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