Indian Railway Catering & Tourism Corporation [IRCTC]

Indian Railway Catering & Tourism Corporation [IRCTC] — irctc failed transaction refund not credited back to my account

Periyakamatchi D

from Delhi, Delhi

Address:

600099

Hi,

I have tried to book a tatkal train ticket in irctc website with the following details through zaakpay pg. The ticket is not booked, but the ticket amount of rs.170.90 was debited in my hdfc bank.

Transaction id [protected]
Train no./name: 12640/brindavan exp
Date of booking: 21-apr-2018
Amount : 170.90

Bank narration: zp8aa21f4dce01-zaakindianrailwaysca
Bank ref no.:[protected]
Kindly arrange to refund to my account at the earliest.

Regards,
Periyakamatchi d.
+91 [protected]

+1 photos

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Comments

HDFC Bank Customer Care

from Mumbai, Maharashtra

Dear Customer,

I request you to share your account/customer Id, transaction details, complete issue and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

Periyakamatchi D

from Delhi, Delhi

Dear Mr.Manoj,

As per your request please find the following.

My account No. is [protected],
transaction details (Enclosed image)
Contact details [protected]
I will also send mail to you.

Kindly refund the same at the earliest.