Indian Railway Catering & Tourism Corporation [IRCTC] — money deducted 2 times by irctc but no ticket booked and money refunded

Address:Kolkata, West Bengal, 700046

I wanted to renew my season ticket on 26/09/2019 through my uts app.
1st time, rs 200/- had been deducted from my icici bank account but uts showed booking failed at 1.25 p. M today. For the 2nd time i've tried to recharge from my paytm account, this time rs 187/- had been deducted by irctc again at 1.26 p. M but no booking done.
I request to the authority to renew my season ticket as soon as possible which is expired today and refund my extra balances. Total money deducted was rs 387/- by irctc. At present i am not able to purchase new ticket & pls make your services better.
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    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
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    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
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