Indian Railway Catering & Tourism Corporation [IRCTC] — money deducted but no ticket booked

Address:Pune, Maharashtra, 411028
Website:Irctc

Sir,

I have booked ticket on irctc and made payment through your gateway, my money is deducted but my ticket and booked as irctc still showing payment pending from bank. I am attaching the screenshot for the deduction. The payment made is using razorpay gateway and using amazon you payment

My irctc user id - bhalotia03
My booking was from - jaipur — mumbai

Below is the details for which ticket is not booked

Rs 1131.80 debited from a/c *8888 on 25-01-20 to vpa razorpay. [protected]@hdfcbank (Upi ref no[protected]. Not you? Call on [protected] to report
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Jan 25, 2020
Updated by bhalotia03
Attaching the message displayed from irctc

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