Indian Railway Catering & Tourism Corporation [IRCTC] — non-refund of amount from irctc against cancelled tickets

Website:www.irctc.co.in

I had booked railway tickets from durg to delhi on 30/10/17 online through irctc app. On 1st nov. 2017 i cancelled the tickets.

Neither the amount has been refunded nor i am able to contact customer care officials on the number which has been mentioned in the mail. When i checked the refund status it says that the amount has been refunded, which is not true.

Please advice how can i get the money back?
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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Comments

I had cancelled an e-ticket having Transaction ID- [protected] & [protected] on 28th october 2017 but amount rs 950 & 980 is not credited in my account till today. Kindly resolve my problem.

Sir my name is deepak and i have a book a ticket on 31 oct 2017
on train 04046 anand vihar terminal to gurkhapur station
but transaction is field and ticket is not a book but my money is
the dedecuted on my bank account-[protected]
on sbi bank
but money not refound me
transaction id-[protected]


my mob number-[protected]

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