Indian Railway Catering & Tourism Corporation [IRCTC]

Indian Railway Catering & Tourism Corporation [IRCTC] — Not getting refund of canceled ticket

lokesh29

Address:

Faridabad, Haryana, 121001

I Booked ticket from IRCTC using the PAYTM payment gateway on[protected] using my cousin brother's IDBI visa Debit card but unfortunately ticket has not been booked but ticket amount has been deducted from my cousin brother's account and still he didn't getting any refund . I enclosed all the relevant details kindly refund money as soon as possible.

Regards
Lokesh Dutta
Mobile No-[protected]

My Cousin Brother Account Details
Name-Santosh Dutta
A/C No:- [protected]
Card no:- [protected]
IDBI Bank

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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

Feb 16, 2017

Updated by lokesh29 I have another concern today morning someone call me with this mobile no-[protected] and told me he is calling from IRCTC and told me to disclose my cousin brother's card expiry date as well as the CVV code.I refused to give him such kind of details. He told me he will refund my money after I disclose this details as I contact to bank they told me never give anyone this kind of details to anyone.I want that IRCTC take this kind of matter seriously how someone calling like this as take an appropriate action against this kind of fraud people.