Indian Railway Catering & Tourism Corporation [IRCTC] — Online Transaction charged twice for Pnr Number: [protected]

Hello Sir,

On 15th October 2016 I did online booking using the irctc mobile app using my HSBC credit card . I came to know from my credit card transaction details that I have been charged twice for the booking .

Below are the two transaction reflected in credit transaction
- irctc_PayTM MUMBA IN Rs 1, 215.65
- WWW.IRCTC.CO.IN INR WWW.IRCTC.CO. IN Rs 1, 215.65

Below are the details of the transaction

Booking details:

Transaction Id - [protected]
PNR No [protected] Train No 17236
Train Name BANGALORE EXP From MDU
To SBC Date [protected]
Class 3A Boarding Point MDU
Reservation Upto SBC Quota General

Passenger Details:

S# Name Age Sex Seat/Berth Coach Status
1 CHINGLEN L 035 Male 0038 B4 CONFIRM
2 BRAJENDRA SINGH 078 Male 0040 B4 CONFIRM
Total Fare 00001145

Please do necessary steps to refund the erroneous charged (Rs 1, 215.65 ) which have been done by irctc ASAP.

Thank you in advance
Chinglen Lamabam