Indian Railway Catering & Tourism Corporation [IRCTC] — overcharging food items to customers | |
Undersigned asked for Bread Omellete (2 eggs). The catering staff asked for Rs.50/-. However, the list price on IRCTC’s website is Rs. 35/-. Another catering staff also asked for Rs.50/-. On being asked why is he overcharging he simply replied “net vet mat dekho, Lena hai toh Rs.50/- mai lo” and walked away. Similarly, the catering staff was overcharging for Poha and Bread cutlets too. Undersigned is travelling by Train No.12215 having PNR: [protected] and boarded the train at Delhi Sarai Rohilla Rly Stn. The train starts from Delhi Sarai Rohilla at 9:20AM. Now, please advise how can a person get breakfast at list price on moving train and not succumb to such corruption practices. Kindly look in to the issues being faced by the Indian Railway Passengers and provide a suitable solution for the same. Looking forward for a swift and appropriate response. Best Regards, Aabhas Goel (Email ID: [protected]@gmail.com) Was this information helpful? | |
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint. | |
 3 Comments | |
Comments
I am using irctc web for many years.Recently for the past 10days login was not working in my phone.When I go for login it displays for username and password again and again.Hereby I request you to solve the problem or guide me to solve the problem.With respect ful regards.Kuppuswamy
Reply
Very poor quality of food and service packages.
Maintain the quality of food other wise leave your tender
Maintain the quality of food other wise leave your tender
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+91 44 2530 0000
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9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India