Indian Railway Catering & Tourism Corporation [IRCTC] — overcharging on food and snacks

Today i am traveling with my family from hyd to Delhi by Telangana express in B-4 seat no 13&14. I booked my meal (non-veg --egg). Vender charging from me (and everybody who ever booked meal) Rs-110/for non-veg(egg). And Rs-100/- for veg. Whereas as per IRCTC veg & non-veg rates are Rs 50/-& Rs 55/- . I called manager of M/s. Ambuj Hotels and Real Estate Pvt LTD the Licensee and ask rates, he told 50&55( veg& non-veg). He told that vender is wrong, after that both were justified that we are giving more quantity.but is was not like that, only one sabji was extra, that I don't ask from vender . Finally manager told me that you give Rs55/- only.manager name is Golu Singh & vender name is Rahul. if possible I will post their I card photos.its not fair, they are cheeting to us, our Rail minister & also our Prime Minister too. Suresh from Indian Air Force. 27 March 2018.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railway Catering & Tourism Corporation [IRCTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    10799
    Pending
    0
    Resolved
    1834
    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
    View all Indian Railway Catering & Tourism Corporation [IRCTC] contact information