Indian Railway Catering & Tourism Corporation [IRCTC] — Payment debited from my account still irctc shows payment failure

Website:

irctc.co.in

Transaction failure
Payment failure - no ticket booked — bank account debited
Transaction id [protected]

I faced a problem while booking a ticket on irctc.co.in transaction id/[protected] date of booking[protected] reservation from kanpur
Central to new delhi for 30/06/2017. After entering the details of the two passengers, i made the payment using union bank net banking payment gateway. After making the payment (Amount being debitted from my account), i got the message payment successful wait for irctc to respond.
After waiting for a minute, it prompted "payment failed"

I checked my union bank transactions and i can see a payment of rs 1385 /- made. However when i see the list under "booked tickets" on the website, it shows nothing. It enlisted my transaction into "failed transaction history". Where did my money go then!!

Please advise what to be done since i have made a payment and there is no booking done by the website.

My details - irctc user name – archana_aj
Email id :[protected]@gmail.com

Booking details is shown below -

Ticket history
—
Pnr number 0 transaction id -[protected]
Train no 12033 train name cnb ndls sht
From station (Kanpur central) to station (New delhi)
Date of journey 30/06/2017
Class cc
Boarding (Kanpur central)
Resv upto (New delhi)
Date of booking 22/06/2017 at 7:30 pm total fare rs 1385.00