Indian Railway Catering & Tourism Corporation [IRCTC]

Indian Railway Catering & Tourism Corporation [IRCTC] — Payment deducted but transaction failed and booking not done,

bhisham sewani

from Mumbai, Maharashtra

Address:	Thane, Maharashtra, 421301
Website:	www.irctc.com

Dear team,

i was booking an tatkal ticket and filled all the payment details and afterwords payment deducted from myaccount and then, transaction got failed and then no PNR message received and no detail is showing in irctc account also, but its showing in failed history with unsuccesful payment,
user id is : bhisham999
mobile no. [protected]
bank : HDFC bank
mail id : bhisham.[protected]@gmail.com / [protected]@yahoo.com

transaction id: [protected]
Train No./Name: 16339/NAGARCOIL EXP
Date of Journey: 05-May-2017
amount deducted : RS.396.50/-
journey from Kalyan To Pune.

please have a look and refund my amount in my original account. and please do the needful

Thanks and regards

BHISHAM SEWANI.

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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

May 10, 2017

Updated by bhisham sewani Dear team,

i was booking an tatkal ticket and filled all the payment details and afterwords payment deducted from myaccount and then, transaction got failed and then no PNR message received and no detail is showing in irctc account also, but its showing in failed history with unsuccesful payment,
user id is : bhisham999
mobile no. [protected]
bank : HDFC bank
mail id : bhisham.[protected]@gmail.com / [protected]@yahoo.com

transaction id: [protected]
Train No./Name: 16339/NAGARCOIL EXP
Date of Journey: 05-May-2017
amount deducted : RS.396.50/-
journey from Kalyan To Pune.

please have a look and refund my amount in my original account. and please do the needful

Thanks and regards

BHISHAM SEWANI.