Indian Railway Catering & Tourism Corporation [IRCTC] — pending from bank end after transaction is successful

Address:Mumbai City, Maharashtra, 400028

Hello,

I booked a ticket from gandhidham to dadar on 30 december. The payment was successful but it didn't redirect to the irctc page and the ticket is in pending status saying pending from bank end.

My transaction id: [protected]
Number of passengers: 4
Payment mode: visa/master card (Powered by axis bank)

It displays that message whenever i login. Please do the needful as soon as possible so that if there is a problem i can make alternate arrangements.

Thank you
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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My request is that please solve my issue as fast as you can.
On 2-sep-2018 i have book one ticket from irctc and payed amount 520 through paytm wallet.On paytm it shows succesful transaction and money has been debited from account.Nut on irctc site it shows pending from banks end.

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