Indian Railway Catering & Tourism Corporation [Irctc] — railway ticket booking

4 Reviews
 Annes xavier on Sep 17, 2019
I attempted booking ticket for nizamuddin express on 15 september 2019. But it displayed an error and the operation failed, but money was deducted from my indian bank account, and i haven't received any refund yet (₹718). It's been 2 days since then. Why is it not refunded yet, please see through my issue
Train name: nizamuddin
Date of booking: 15/09/19
From : trivandrum
To: vasai road (Bsr)

Complaint Status

[Sep 17, 2019] Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Complaint comments  3 Comments     Updated: Share0Tweet0


At present another mobile no. for the SMS and alert is registered. I wish to update my mobile no. How to do it??
I had done booking on4/0/2019 for self & wife for Panvel to Madgaon.
I had received the following SMS :---
Rs 2771.38+PG CHGS Txn ID [protected] on 04 sept2019
will be refunded as ticket could not be booke/service not redered.
How ever I have yet not received the refund.
Kindly look in to it
I booked a train ticket in 12403 (ALD JP express) on 05/09/2019.
However, it shows "pending from bank end" till now. I have used SBI ATM card to pay and payment was successful. Status is not still clear, so i can not book another ticket.
Booking transaction id - [protected]
Reservation id - [protected]

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    Indian Railway Catering & Tourism Corporation [Irctc] - railway ticket booking