[Resolved]  Indian Railway Catering & Tourism Corporation [IRCTC] — refund amount neither credited to paytm nor to my sbi ac

Address:Hooghly, West Bengal, 712222
Website:www.irctc.co.in

On 22 aug i have booked two tickets form erankulam to rayagada but due to some reason i have to cancel one of them. I have booked the tickets using my sbi debit card via paytm gate way as the net banking option in irctc was not working that day.

Now i see that in my refund status it is showing the amount of 2295 has been transferred to paytmag, but where is such amount being transfered and how god knows but that nedded to be credited to my sbi savings account as the amount was deducted form my sbi savings account and not from paytm.

Now dont know how to get the amount 2295.

It would be great full if some one suggets.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Aug 30, 2017
Complaint marked as Resolved 
The desired amount has been transferred to the bank account thanks to IRCTC . The amount of 2295 has been credited back.
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Complaint comments 

Comments

My Transaction ID is: [protected] and the cancellation ID is: [protected].

The cancelled amount that was to be transferred was 2295 to my sbi account instead it is showing transferred to PAYTMAG where also the same amount has not been transferred. Though in the IRCTC website it is showing that the cancelled amount has been transferred. I am in utmost need of the money as that is the situation I am in nowadays.

Would be very grateful if the cancelled amount is forwarded to my SBI savings bank account from where the money was originally deducted.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railway Catering & Tourism Corporation [IRCTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    10798
    Pending
    0
    Resolved
    1834
    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
    View all Indian Railway Catering & Tourism Corporation [IRCTC] contact information