Indian Railway Catering & Tourism Corporation [IRCTC] — refund issue

I tried to book a train ticket from MMCT to NDLS on 3rd April 2020 in irctc website through payment gateway PHONPE (According to passbook: one97 communications l) but transaction failed (Ticket not booked) but money was debited from dena bank account, but still not refunded.
Please look into this matter immediately.
Was this information helpful?
No (0)
Yes (0)
Apr 13, 2020
Updated by ansariafzal
Transaction ID : [protected]
Transaction ID : [protected]
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railway Catering & Tourism Corporation [IRCTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    10799
    Pending
    0
    Resolved
    1834
    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
    View all Indian Railway Catering & Tourism Corporation [IRCTC] contact information