Indian Railway Catering & Tourism Corporation [IRCTC] — refund not received (railway e ticket)

Address:210431

Hi,

I had to travel on 9th august 2019 from pune to jhansi but train (17305) was cancelled and i could not travelled and then i filled tdr on 10th aug 2019.
I am still waiting for refund amount i don't get positive response from irctc customer care.
Customer care executive forward the call to senior by saying they can't solve the query and after forwarding the call. Senior never recieve the call and then calls get disconnected automatically.
From aug 2019 to dec 2019 it has been 4-5 months.

Please help me to get the refund.

Name: zameer ansari
Mob:[protected]
Train no: 17305
Date of journey: 09aug2019
Pnr:[protected]
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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Comments

I'm parcel boking date 15/11/2019 but not deliver plz check my parcel

My Billti is Sumit this

Råhül Kümår's reply, Dec 2, 2019
My Contact No 7992367295
I had booked the travel ticket on irctc but my booking failed on 12 nov 2019 but my account was debited same amount was refunded by Irctc to zaakpay getway on 13 nov 2019 but i am still not received the credit in my bank account
Settlement id [protected]
And bank refnd id ZP5971f991351fb
Username : hmittal4
I booked a ticket from UJN to NDLS (train 12415) via paytm wallet and the transaction isn't complete, showing the status "Pending frm bank end". How to resolve this issue. I am not able to cancel the transaction either.

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