Indian Railway Catering & Tourism Corporation [IRCTC] — refund of cancel ticket.

Address:Indore, Madhya Pradesh, 452010

Dear sir.

I booked ticket through irctc mobile app.

Cancelled it and applied for refund.

Pnr no.is - [protected].

The are saying they refunded my amount and refund date is 22 october 2019.

But I havent receive any refund till date 05 november 2019.

When I called they said contact bank.

They have given me Transaction id -
[protected].

But by this id bank is unable to give any information.

Plus, customer care official of IRCTC talks very rudely and in bad way

Kindly look into the matter.

Regards,

Prashant tiwari
Mobile - [protected]
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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I tried booking a return ticket from Trivandrum Central to ernakulam south on 18th Nov(booking date :5 Nov 2019) via razorpay.
Money was deducted from my Google pay account but ticket not confirmed.
And I don't receive my refund.

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