Indian Railway Catering & Tourism Corporation [IRCTC] — Refund of money

Website:www.irctc.co.in

I ananya bajpai have an account in irctc. I have booked the tickets on 6th april 2017 for going sagar from gwalior. I was making my payment but i immediately cancelled it from paytm. But from my sbi account 1170 has been deducted (That is 585 rs deducted twoo times from my sbi account) and i have not received the pnr no and i have not travelled in that train. I also talked to one of your employee on 8th april 2017 and he told that money will be refunded in 3 days. Now it is 8th may and i haven't received my money.. I have also tried too many to your consumer care no but no one is replying the call.
O i want my money back as soon as possible. My mobile no is [protected].
I want my 1170 rs back. Strick action must be taken.
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
May 08, 2017
Suhan Gupta's response
Sir tommorow7 may 2017 at 12:15 my balance is deducted 847.18 for tatkal ticket booking for north east express train for Etawah to Anand vihar .And I again booked same ticket at 12:22.then ticket was confirm.. And till my Wrong deduction balance is not refund. Plz refund my balance 847.18 and solve my problems..

Complaint comments 

Comments

Dear sir..tommorow I booked tatkal ticket in North East express train for etawah to anand vihar journey. During to ticket booking my balance is deducted from my paytm wallet but ticket booking is not confirm. Amount deduction of rs. 847.18..and till not refund by irctc. Plz Help me for refund My balance. It's a request..

My name is vishambhar mishra my train no is 13202 shet no is S/4 29 no shet I am place the order but rate is very high and food quality is very poor so plz chack canting contrector company any manu wiss rate plz action this purvanchal catering service

Your faithfully
Vishambhar Mishra
Mob.[protected]

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