Indian Railway Catering & Tourism Corporation [IRCTC] — Regarding ticket cancellation refund

Address:500002
Website:www.irctc.co.in

Dear sir,

I have booked a ticket from new delhi to hyderabad at kachiguda station (Hyderabad) through debit card.

Details of journey :-

Coach - 3a
Train - telangana express
Source - new delhi
Destination - hyderabad
Cash deducted - 1760/-rs

Cancellation details :-

Cancellation date[protected]
Cancelled at - kachiguda station, hyd.
Cash to be refunded - 1570/-rs

Pnr no.[protected]

I am writing this complaint on[protected] & i have been thrice to kacheguda station, twice to sbi bank & also andhra bank to know the processing of my refund.
As per customer care, it shall take 5 to 7 working days for returning the money, but it has taken around 25 odd days & still counting.

Kindly, refund my money as soon as possible.
I am attaching a andhra bank receipt which i got at station while making the cancellation.

Yours truly,
Ali ameer
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Complaint comments 

Comments

I & my wife regularly travel between Pune and Thane and travel by Ac. CC.

The staff serve nastha - either bread omelet or bread cultlet.

They charge Rs. 47 for bread omlet and it is exhorbitant by all standard. The food is also cold.

Can you look in to this and stop this looting.

Regards
Paul

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