Show menu
Close
FAQ FAQ Categories Categories Sign in Sign in
Close
ADVERTISEMENT

Indian Railway Catering & Tourism Corporation [IRCTC] — retiring room booked by me was very dirty even not swiped

I booked retiring room at jasidih rly stn on 21 mar 18 against pnr no [protected] and allotted room no 8. The room condition was very dirty the bathroom was smelling very badily; it seems that not even broomed since last few days. I was also not provided with washed bedsheet and pillowcover. When i asked about the above mention problem to the onduty staff i. E. Caretaker he replied “sir aabhi kar raha hoon” but after reminding so many time the problem remain same. Finally i vacate the room.
I request you to look into the matter and responsible people should be pinpointed. Your small attention will enhance the quality of railway.
If possible please acknowledge me about the action taken on [protected], [protected] or [protected]@rediffmail.com
Was this information helpful?
Yes (0)
Mar 22, 2018

Complaint Status

Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Complaint comments  1 CommentShareTweet

Comments

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    Indian Railway Catering & Tourism Corporation [IRCTC]
    Customer Care Service
    Customer satisfaction rating
    18%
    Complaints
    9850
    Pending
    0
    Resolved
    1729
    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
    View Full Information
    ADVERTISEMENT