Indian Railway Catering & Tourism Corporation [IRCTC] — Tdr amount refund (pending since four months)

Address:	Chennai, Tamil Nadu, 600003
Website:	IRCTC

This complaint is regarding the TDR filed in irctc website on 12 December 2016. The reason for filing TDR is the diversion of train number 12687 (Dehradun Express) from Chennai central station due to cyclone Vardah on 12 December 2016. Since the train was diverted from the station, i was unable to travel. Accordingly i had immediately filed a TDR on irctc website claiming a refund of the ticket amount (Rs 2365 /-). The details of the TDR are mentioned at the bottom.

The status of TDR on the website is 'CR Registered' since the past four months.The refund amount (Rs 2365 /-) has not been credited so far. The ticket and TDR details are mentioned below.

I request you to take swift action in this matter.

(name: Anuj Dubey, seat no: coach A1, seat 5)

Train No./Name: 12687/Dehradun express
Date Of Boarding: 12-Dec-2016
Date of Booking: 10-Oct-2016
PNR No: [protected]
(Chennai Central to Bhopal)

Reason For TDR: train diverted and passenger not traveled
TDR Filing Date: 12-Dec-2016 18:27:39 HRS
Current TDR Status: CR Registered
TDR Zone: northern railway (NR)
Registration No:[protected]
Cancellation ID: [protected]