[Resolved]  Indian Railway Catering & Tourism Corporation [IRCTC] — Tdr filed 5 months ago, amount not refunded yet.

Address:	New Delhi, Delhi, 110001
Website:	www.irctc.co.in

Hi support team,
I booked a ticket from lucknow nr (Lko) to ghaziabad (Gzb) for 15624/kyq bgkt express on 20-jan-2017 and date of journey was 22-jan-2017.
For some reason the train got delayed for more than 3 hours and the passenger did not travel. I filed tdr for the same in irctc against my ticket and the status turned to cr registered, but the amount is not refunded yet.
I am not sure what else i might be missing to get the amount refunded. Please let me know what i can do further or you can drop a mail to [protected]@gmail.com

Ticket details:
Transaction id: [protected]
Date of booking:- 20-jan-2017
Date of journey:- 22-jan-2017
From: lucknow nr (Lko)
To: ghaziabad (Gzb)
Quota: general (Gn)
Class: third ac (3a)
Status:- cnf
Coach id:- b2
Berth no/ wl no:- 4
Ticket amount: 660.0
Ticket type: e-ticket
Train no./name: 15624/kyq bgkt express
Pnr no.- [protected]
Reason for tdr:- train late more than three hours and passenger not travelled.
Tdr filing date: 22-jan-2017 01:28:19 hrs
Tdr status - cr registered
Cancellation id: [protected]
Tdr zone: north western railway (Nw)
Registration no:[protected]

Warm regards,
Sumit