Indian Railway Catering & Tourism Corporation [IRCTC] — tdr filed money not refunded

Address:	Darjeeling, West Bengal, 734006
Website:	www.irctc.co.in

Hi support team, i have booked an e-ticket from njp to ghy for 82504/anvt kyq suvidha express on 9th jun, 2017 and date of journey was 10th jun, 2017. For reason train delayed more than 3 hours and the passenger has not traveled, i filled the tdr for the same in irctc against my ticket and the status was turned to cr registered, but the amount was not refunded yet even after 1mth. I am not sure what else i might be missing to get amount refunded. Please let me know what i can do further or else you can drop a mail to [protected]@gmail.com ticket details:
Do transaction :-9th jun, 2017
Transaction id: [protected]
Pnr number :- [protected]
Ticket amt : 3190
Tdr registration no: registration no:[protected]
Tdr zone: north frontier railway (Nf)
Reason for tdr: train late more than three hours and passenger not travelled