Indian Railway Catering & Tourism Corporation [IRCTC] — Tdr refund [protected]

Address:	400068
Website:	irctc

I had booked ticket on irctc from mansa to delhi s rohilla(dee) in intercity express.

The details are as follows

Transaction id------ [protected]
pnr[protected]---[protected]
Date of travel & destination[protected], Mansa to delhi s rohilla(dee)
Amount[protected]-940.8, 3ac
Name[protected]- pradeep singh

I could not travel in that train as train was late more than 3 hours and immediately i filed for tdr.

But now when i am checking on line on irctc they are showing tdr regretted.

Please give me valid reason why tdr is rejected when as per railway rules if the train is late more than 3 hours, full refund is to be given to passenger.

Please look into this matter and refund my money immediately.

Pradeep singh
mobile----[protected]
pradeep.[protected]@gmail.Com