Indian Railway Catering & Tourism Corporation [IRCTC] — tdr status is cr registered but amount not received yet even after more that one month

Website:

www.irctc.co.in

Hi support team,
I have booked a tatkal ticket from ald to anvt for 'rnc anvt special' on 19-feb-2018 and date of journey was 04-mar-2018. For reason train delayed more than 3 hours and the passenger has not traveled, i filled the tdr on 03-mar-2018 because train was coming from another station and it was 15 hours late already so i decided to travel with another train.
For the same in irctc against my ticket, the status was turned to cr registered, but the amount was not refunded yet. I am not sure what else i might be missing to get amount refunded. Please let me know what i
Can do further or else you can drop a mail to india. [protected]@gmail.com

Ticket details:
Date of booking: 19-feb-2018
Date of boarding: 04-mar-2018
Transaction id: [protected]
Train no./name: 08617/rnc anvt special
Pnr no: [protected]
Tdr filing date: 03-mar-2018 16:31:58 hrs
Reason for tdr: train late more than three hours and passenger not travelled
Cancellation id: [protected]
Tdr zone: northern railway (Nr)
Registration no:[protected]
Tdr status cr registered

Warm regards,
Mukesh kumar