Indian Railway Catering & Tourism Corporation [IRCTC] — ticket booking failed, money gone

Address:

Alappuzha, Kerala

Dear sir/madam

I tried a ticket booking from mumbai to bengaluru. The booking failed and the money was deducted from my account.

Sbi transaction detail is as below.

22-feb[protected]feb-2018)
To transfer
Inb irctc-railway ticket book railway ticket booki
[protected]igacyvcer6
3, 961.80

My failed transaction history is as below.

Transaction id: [protected]
Train no./name: 11301/udyan express
Date of booking: 22-feb-2018
Date of journey: 05-mar-2018
Date of boarding: 05-mar-2018
Date of arrival: 06-mar-2018
From: c shivaji mah t (Csmt)
To: bengaluru cant (Bnc)
Boarding at: c shivaji mah t (Csmt)
Resv upto: bengaluru cant (Bnc)
Quota: general (Gn)
Class: second ac (2a)
Payment status: payment requested
Bank name: state bank of india
Reservation status: not booked
Transaction amount:3950.0
No. Of adults: 2
No. Of children: 0
Ticket type:e-ticket

Please help me to get the refund asap.

Regards