Indian Railway Catering & Tourism Corporation [IRCTC] — ticket cancelled but did not get refund

I booked a railway tatkal ticket from irctc on 23 september 2019 from howrah to kanpur in train no. 12301 for 21 october 2019, but i cancelled my ticket on 4 october 2019.in my irctc account, it is showing that amount has been refunded but i haven't get the amount in my account.
Detail is following:

Name: abhinav dixit
Bank: state bank of india
Branch: barra kanpur
Account no.: [protected]
Pnr no.: [protected]
Refund id: [protected]
Amount: 2055 rs.
If you want more detail kindly let me know and please refund my amount asap.
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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Comments

I have not received the refund amount Rs.835 for
the ticket PNR [protected], Transaction ID:[protected] booked for Chennai by Shatabthi express DTD. 28th Sep 2019.
It was booked by using my debit card. Refund ID: [protected]. But till date i have not received the refund amount.

Hello,
I have filed TDR for my two tickets because both trains had got diverted it's route.
Id[protected] and
Id[protected]
on 30 Aug 2019.
Since last 25 days status they are showing is CR registered
But money has not refunded yet.
Please resolve the issue as soon as possible..

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