Indian Railway Catering & Tourism Corporation [IRCTC] — Ticket collector

Website:Surat

The first and foremost thing is the great pressure the t. C. Puts on you. I have my exam on 16, somehow the only train which lead me there git cancelled. Tried to reserve seats but couldn't, even in tatkal the availability was over 400 yet didn't got a seat. By an agent somehow in the last moment, i got a ticket to odisha and then had to travel to ranchi. Somehow in the haste, i forgot my id proof and the ticket is unwilling to cooperate even if i download the aadhar, he is unwilling to hear anything and created scenes multiple times. I showed him the scanned copy, the photocopy of aadhar. Even told him i had applied for pan card and showed him the marksheet. He threatened to take actions against me. I showed him the irctc's sms. He didnt approve. I troubled everyone at home even friends and relatives. They leaving all their work worried for me and sent me the aadhar via whatsapp. The t. C didn't hear even though i enquired from a friend's father who works in railway, he said photocopy would do. I am in dire need of board the train with the confirmed ticket, yet he bullied me to get down on the next station.
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Jun 14, 2017
Updated by Ishank Singh
He fined me 800 and still said you won't be getting a seat. What's the use of such a fine. Just kept on reiterating the original id proof thing. I have the irctc confirmation.

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    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
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