Indian Railway Catering & Tourism Corporation [IRCTC] — Ticket Not Booked But amount deducted from debit cards twice - Reg.

Address:

500034

Dear Sir,

On 10th April 2017 evening I tried to book a ticket online for the Duranto train from Secunderabad to Vizag for two persons. Due to non- availability of lower berths in the same coach the ticket was not booked but an amount of Rs.2656/- was deducted on POS SBIRCTC AT ITCTC txn#[protected] from my SBI debit card. This amount may please be refunded to me immediately.

Again on 11th April 2017 morning I tried to book a ticket online for the Duranto train from Secunderabad to Vizag for two persons. Due to non- availability of lower berths/or berths in the same coach the ticket was not booked but an amount of Rs.2656/- was deducted in NEW DELHI at IRCTC12027 ON[protected]:05:59:37. This is as per the message received from the HDFC Bank message. Hence I request you to refund this amount also immediately.

Thanking you,

SRK Raju, Mobile [protected]