Indian Railway Catering & Tourism Corporation [IRCTC] — ticket refund status

I tried to book e-ticket using irctc on 14-oct-2017 from anand vihar to allahabad in anvt rewa exp (12428), i have booked ticket in waiting list so it is cancelled. And show my refund is completed but there is no money refund in my account.
I was making the payment through yes bank debit card via itz payment gateway.
Its been more than one months that amount to be refunded approved but till now money is not credited to my account.
The details of failed transaction are given below
Pnr no. — [protected]
Train no: 12428
Train name:anvt rewa exp exp
Date of booking: 14-oct-2017
From station: (Anvt) to station: (Ald)
Date of journey: 14-oct-2017
Class: sl
Total fare: rs 370

Refund details
Cancelled date: 14-oct-2017
Refund date:15-oct-2017
Refund amount: rs 310
Refund status: refunded
Cancellation id: [protected]

Contact no.:- [protected]
Email id:- [protected]@gmail.com