Indian Railway Catering & Tourism Corporation [IRCTC] — Transaction id: [protected] (Payment failed but not refunded yet)

Address:	Khordha, Odisha, 751001
Website:	www.icicibank.com/Personal-Banking/insta-banking/internet-banking/irctc-ticket-booking/index.page

I was trying to book a ticket from
Yesvantpur jn (Ypr) to brahmapur (Bam) in
Train no./name: 22888/humsafar exp on 15-may-2017

Rs 3570.00 /- deducted from my account but the transaction status shows payment failed in irctc where as it is successful in the respective banker (Icici).

The money usually comes back within 3 working days. But it is already 25 days since the failed transaction. I have wrote several e-mails to irctc as well as to the banker's site, but i didn't get any update regarding my payment. It is highly disappointing to see irctc has such poor customer support. I almost tried calling every possible customer care number, but none of them got answered.

Please give a response to my registered e-mail about the issue.
Sari. [protected]@gmail.com
Hope i will get back my money soon.