Indian Railway Catering & Tourism Corporation [IRCTC] — Transaction id no.[protected] pnr no. Yvkds flight no. Ai-763 dated 11.01.2017 details of fair and cancellation charges

Address:	New Delhi, Delhi, 110053
Website:	IRCTC

I had booked air tickets under transaction id [protected] pnr no. Yvkds from delhi to aizwal and aizwal to delhi for 07.01.2017 and 10.01.2017 respectively. As my returned flight from aizwal to kolkatta was for 10.01.2017 and kolkatta to delhi for 11.01.2017, the tickets from kolkatta to delhi dated 11.01.2017 were got cancelled on 01.01.2017. I requested to irctc for refunding the cancellation amount and full details of fair charged and cancellation charges charged by them. Various e-mails were sent but no response. I also contacted over telephone but they replied that they are neither having any details of fair nor to let me know the date by which amount of refund shall be credited to my account. Being an psu employee, i preferred to book air tickets through irctc but now i feel that i had committed mistake. The staff sitting at irctc are not good in behavior. I also advised by me employer i. E. Punjab national bank to submit the details of fair charged and amount of cancellation charges.

In view of the above and hardship felt by me i request your goodself to provide me the following information immediately so that i can get reimbursement from my employer:

1. Fair charged from aizwal to kolkatta under flight no. Ai-712 dated 10.01.2017 and pnr no. Yvkds
2. Fair charged from kolkatta to delhi under flight no. Ai-763 dated 11.01.2017 and pnr number yvkds
3. Cancellation charges charged by you for the ticket kolkatta to delhi dated 11.01.2017 under pnr no. Yvkds

While booking the air ticket your office has charged rs.36537.00 on account of delhi to aizwal and aizwal to delhi tickets.

Shyam lal goyal
[protected]
[protected]@rediffmail.com