Indian Railway — TDR of ticket repudiated

Address: SOUTH EATERN RAILWAY
Website: WWW.IRCTC.IN

Dear Sir/Madam, I had booked two tickets from LTT to NGP in train no. 12101, journey date 08 Jul 24 at 2035hrs, but the train got late from more than 06 hours. As per SMS received from IRCTC new time for departure of train was 0330 hrs on 09 Jul 24. After that I had filed the TDR on the same day at 08 Jul 24 at 2034 hrs. The status of TDR showing CR Repudiate. I was waiting for the train but the train got late so much so I have to filled the TDR. Please help me on this asap. As per rule total amount of ticket should be refunded if the train gets late more than 3 hours. I have attached screenshot of text message received from IRCTC regarding delay of train departure.

PNR 1. [protected] Transaction ID 1. [protected]
PNR 2. [protected] Transaction ID 2. [protected]

Both date of Journey: 08 Jul 24
Ticket Amount: 910.00
TDR Filing Date: 08 Jul 24 at 2034 hrs
TDR Zone: SOUTH EASTERN RAILWAY (SER)
Reason for TDR Registration Failed: REPUDIATION OF CASE
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