Indian Railways — amount debited from account but season ticket not generated by using uts app.

Address:

Mohachiwadi Neral tal.Karjat Dist.Raigad 410201, Raigad, Maharashtra

On dt.03.10.19 iam using uts service for issue season ticket from neral to goregaon, mumbai at that time rs. 1, 606.92 was spent on my atm card no. Ending xxxx2908 zaak epayment serviceon 03-oct-2019. A/c no xxxx7822 but till date season ticket not received or rs.1606.92 not refunded by railway.
Hence it is requested to refund above amount as early as possible.
Regards
Hanuman pandurang zugare
[protected]