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Indian Railways Complaints & Reviews

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M
MyFàthér'Callme-Badßoy MyMother'CallMe-goodßoy MySister'CallMe-chocklétyßoy MyGirlfriend'CallMe-kesto
from Haridwar, Uttarakhand
May 31, 2017
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Address: Faizabad, Uttar Pradesh, 224120
Website: india railway

Hi

This is inform you that i was went to rudauli due to emergency the after the work i comed backed to dehradun so i want taken tatkal tickets. Related to tatkal tickets query not body to wiling for help i am rounding all station area but no body to help i went to station master room and he also said that i have no time please dod not enter room. I am very surprise for this attitude but some staff member said to me doon express tatkal ticket booked before 2 days but i don't know how will take this ticket and no one staff member in rudauli help me for this. I have also click some photos rudauli station.
This is my worst experience in indian railway.
Date-31may2017
Name-kishore
Indian Railways customer support has been notified about the posted complaint.
Respected sir,

Our Rajapalayam railway station is among the list of "ADARSH" stations in Madurai division, but still it doesn't be provided with digital coach position display boards at the platform.It was leant that despite work orders issued for the work months ago, but the works are kept pending by the contract or, for unknown reasons. Kindly look into the matter, since this station earns revenue constantly more then 5 crores per year.

Further, the signboards displaying name of the station in trilingual also got damaged for a long while, reveals the pathetic mentality of the station personnel towards aesthetic day to day maintenance of this station. We request you to kindly replace the name boards flashing name of the station legibly.

Hope, our suggestions will be viewed positively and necessary remedial measures will be taken at earliest.
Respected Sirs/Madam,

After a lot of prolonged reresentations from general public, gauge conversion works has been commenced and almost 90% if works were completed. Between Edappally and Thenmala and upto Edamon there are some finishing touches works only remaining to be dragged towards unnecessary delay . It seems to be taken more than a year, if these works are undergoing in such pathetic manner with just countable hands are engaged for the work along entire stretch.

Many interstate travellers expressed their disappointment on this slow pace of work, since they all eagerly awaiting train services before onset of Southwest monsoon, by which Railways can reap a rich revenue of both goods and passenger traffic. It is a puzzling question of people on what for Railways unnecessarily stay the works even after huge investments made and postponed the potential returns generated in this crucial route.

Hope, your good selves can understand our concerns and expect announcement on the gauge conversion works between Sengottai_ Punalur will be expedited and may be commenced​ in the most possible extent.
Thanks and regards

Worst railway station-rudauli up - Comment #2748357 - Image #0
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Worst railway station-rudauli up - Comment #2748357 - Image #7
Worst railway station-rudauli up - Comment #2748357 - Image #8
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    from Mumbai, Maharashtra
    May 31, 2017
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    Address: Nagpur, Maharashtra, 444709

    I was travelling in B3 compartment seat no 15 of 22124 Ajni Pune AC special, on 30th May 2017. I boarded train at 19.50 from ajni and I forgot my wallet carrying important ID cards such as PAN Card, Driving Licence etc.
    I would request if I can get contact number of rail attendee or co-passenger from B3 seat 9 and 10 who boarded train from Ajni so that I can co-ordinate with them and follow up further to get more details.
    Also if anyone finds the wallet, please reach out to me at [protected] or please deposit at least at rail police so that I can get the documents back.

    Contact No : [protected]
    Indian Railways customer support has been notified about the posted complaint.
    I had booked a ticket, Transaction ID: [protected]. But I didn't get the E-Ticket. Please send me the ticket.
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      Radhey Sinha
      from Samastipur, Bihar
      May 31, 2017
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      Address: 800014

      Sir,
      This is to inform you that I was suffering from Patna Junction to Bokaro Steel City from train number- 18623 in the coach S2. After the train crossed Masaudhi station in midnight someone or say a thief has stolen my bag in which I was having some of my documents and other assets. In the same coach and in the other coaches of the train it has happened too with other passengers also. I am willing to have a proper and positive investigation about the happening by the government authority.
      Indian Railways customer support has been notified about the posted complaint.
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        Shridhar Uppoor
        from Mumbai, Maharashtra
        May 30, 2017
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        Address: 400105

        Sir I am staying in Vasai Palghar Dist. Last 4 months the platform no 4 and 5 repair work is going on. The contractor whoever it may be doing a shobby job. They put concrete block at the edge of platform then fill the middle portion with cement concrete. The quality of concrete is so poor that within. Two days of doing the work it turns into a dust field. Since they are using poor quality cement that too very less in quantity it goes away within two or three days. After filling the concrete they are suppose to do damar layer on it. But from last four months it is in same condition. Since fast train and mail trains are moving in these tracks thick dust is flying and we were forced to shut our nose and mouth in our handkerchief.
        On one side they are doing the job and other side it's coming out within two three days. If anybody wants I can send a vedio footage of the platform. Anyone can see the concrete stones and dust on the platform. Vasai station is a junction for mail trains and locals but the platform situation gives us a impression that this is a village railway platform. Surprisingly no officials are bothered to look into the pathetic condition of the platform. Once the rain starts it's become so muddy that we may find very difficult to walk.
        We heard that present govt is very strict against corruption then why it's not applicable. Why nobody is bothered when the co tractor doing sub standard work. Now they may lay damar layer on this how that survive when the base is not yet all good. It may also come out within one or two days.
        Please look into it and put pressure to the contractor to do some good job. At least fear for god if not having fear of Railway corrupt officials. We will also planning to complaint the same to vasai railway station master.
        We hope some good person from railways will look into to this and take some corrective action as early as possible. Please save the good image of Vasai before it is too late.
        Regards
        Indian Railways customer support has been notified about the posted complaint.
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          Hemant Mestri
          from Mumbai, Maharashtra
          May 30, 2017
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          Address: Mumbai City, Maharashtra, 421202
          Website: Indianrailways.com

          Dear sir, my name is vishal pandit chauhan.. I was traveling from bhusawal to mumbai (Train no.51154) on 30 may 2017. I got down at thane at approx.7.45 pm. I forgot to take my baggage with me which was kept on single window seat in 4th coach from guard coach (End of train side). Bag color was black and it contains 3000 rs and college document.
          Request you to pls try to get back my baggage to me as it's very important document needs for my future.
          Pls get back me on [protected]
          [protected]
          [protected]
          Indian Railways customer support has been notified about the posted complaint.
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            from Mumbai, Maharashtra
            May 30, 2017
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            Address: Thane, Maharashtra, 421503

            I am residing at badlapur & my work place at curry road,
            I am travelling from last 10 years, but now days train crowed is increasing day by day,
            With this request, i am requesting you to please increase the trains services for badlapur to mumbai cst.

            Speaking with local train travellers, we have sum suggestions to increase the trains services as per mentioned below,
            1) extent ambarnath trains till badlapur (For your information badlapur is next station of ambarnath)
            2) halt some of express mail trains to badlapur station of karjat rout trains between pick hours.
            3) running of 15 coaches trains in peak hours.
            4) for benefit of ladies, reserve 3 coaches from mumbai cst side for badlapur trains in peak hours.
            5) some of the slow trains running in peak hours in the morning, change it from slow to fast.

            All above are our suggestion, we know you always do better for indian citizen,
            We are very thank you for all your help & support.

            Kindly do the needful, we are facing so much problem for travelling from badlapur to mumbai cst train rout.

            Thanking you,
            Nisha mehta
            Indian Railways customer support has been notified about the posted complaint.
            KIndly Increase te=he Frequency of Trains for Badlapur to CST
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              from Murwara, Madhya Pradesh
              May 30, 2017
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              Address: Bhopal, Madhya Pradesh

              I have got reservation in disabled quota today from vidisha to gondiya in third ac in chhatishgarh express today and got upper and middle birth my wife is also +50age it is not possible us to board on them please provide us some lower births so that we can travel safely your early action is required as we have to travel today. Thanks and please always try to give handicapped and +50 female lower births so that they can board them on them easily. Please also give reservation in tatkal quota to disabled in ac class. Thanks.
              Indian Railways customer support has been notified about the posted complaint.
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                Samirans
                from Mumbai, Maharashtra
                May 30, 2017
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                Dear sir,

                On dated 27.04.2017 in train no. 12281 bhubaneswer duronto vide pnr no. [protected] with seat no. S8-73 and s8 74 my wife travelled from balasore to new delhi. Her hand bag stolen by a thief at kanpur station at 2.45 pm approx.in her bag he had lost a pan card, two adhar card, one sbi atm card, two mobile one is samsung galaxy j7 prime with imei no. [protected] and [protected] with phone no. [protected] and [protected] and another nokia phon no. Is [protected].in this bag she had lost also one pair of silver payal worth rs. 4500.00 and rs 1200.00 with miscellaneous goods.

                In this regards we have lodge a complaint at the sho grp police, new delhi railway station vide fir no. 0304 dated 27.04.2017

                Few days ago one message is come from an unknown no i. E. [protected] and he said that he had my wife’s samsung j7 prime mobile. When i massage him he demands money.

                Sir, more than one month is passed no action have taken. Kindly do the needful action at the earliest

                Thanking you.
                Samiran samal
                Mob. [protected]
                Indian Railways customer support has been notified about the posted complaint.
                Jun 09, 2017
                Updated by Samirans
                Sir how much time taken for search the mobile
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                  Sambuddha Sengupta
                  from Hyderabad, Telangana
                  May 29, 2017
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                  We are currently travelling to ramnagar on the howrah-ramnagar special train. The train is over seven hours late and given that it is late at night and with women travelling with us i am not feeling at all safe. This is hiw indian rail treats its passengers... And i am particularly aggrieved by the fact that indian railway has "punctuality" is one of their motto. It is really a shame.
                  Indian Railways customer support has been notified about the posted complaint.
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                    saralamma
                    from Muvattupula, Kerala
                    May 29, 2017
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                    Address: Ernakulam, Kerala, 682016
                    Website: parcel.indianrail.gov.in

                    Dear sir
                    It is to bring to your kind notice that one steel trunk having house hold effects loaded from gwalior to ernakulam junction on 10/05/2017 vide prr no.[protected] (Pwb) by mr. Chandra singh to mr. Suresh babu not yet reached at destination. However, on checking of status through web site of indian railway, it is came to know that the same was loaded on train no.18508 hirakud express instead of other trains running towards ernakulam, kerala.
                    Therefore, kindly look into the matter and arrange to despatch the same to ernakulam junction as early as possible.
                    Indian Railways customer support has been notified about the posted complaint.
                    I booked 4 tickets from cheoki to Chennai central on 18 8 17 By mistake it was booked from cheoki instead mugalsarai in train 12296 sangamithra Whr I can change d station in d said reservation tickets pl guide me for rebooking either to cancel ad rebook
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                      ramkprince
                      from Chennai, Tamil Nadu
                      May 29, 2017
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                      Address: 560097

                      Dear Sir/Madam,

                      I had visited the Bangalore City railway station on the 28th May 2017 to drop my parents for Shatabdi express to Chennai. The train was at 6am and I had reached there by 5:40am.

                      There is a seperate counter written as platform tickets only. To my surprise, there was no body in the counter with about a dozen people waiting in queue. All the automatic ticket vending machines were not working. If you touch the screen nothing was moving on the screen. I waited for 10min and no one turned up. By then it was 5:50 am.

                      I had to send my parents alone carrying luggage at the age of 75+ because railway authorities carelessness and poor service to public.

                      Please take necessary action to correct this and let me know where i can raise my voice to reach the right people.

                      Looking forward for a response.

                      Thanks,
                      Ramkumar
                      +91 [protected]
                      Indian Railways customer support has been notified about the posted complaint.
                      Attendant not present plus somebody already had used the bedsheets.
                      The person who used it was claiming to be a big railway officer's relative.
                      Train no 17037
                      B2

                      Why does TC alot seats to unreserved passengers for some consideration at the cost of reserved passengers.
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                        mahavee40959000
                        from Chennai, Tamil Nadu
                        May 29, 2017
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                        My name is mahaveer iam presntly travelling through yeshwantpur - howrah duranto express 12246. Coaches are very uncomfortable to sit. It is giving a kind of vibration in which if any kind of patient travelling will definetly get a chest pain. Every minute to minute the vibration is occuring. My appeal to railways is please do the needful right on to the next staion @ renigunta. It is very harrasing to the passengers travelling.
                        Indian Railways customer support has been notified about the posted complaint.
                        May 29, 2017
                        Updated by mahavee40959000
                        My name is mahaveer iam presntly travelling through yeshwantpur - howrah duranto express 12246 . coaches are very uncomfortable to sit . it is giving a kind of vibration in which if any kind of patient travelling will definetly get a chest pain . every minute to minute the vibration is occuring. my appeal to railways is please do the needful right on to the next staion @ renigunta. it is very harrasing to the passengers travelling.
                        PNR:[protected], TRAIN:12434, DOJ:20-05-17, 3A, BZA-MAS

                        There is no AC n fan facility for above mention train coach number is b3.

                        Suffered a lot along with two small kids n one infant.

                        Requesting you to refund the amount
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                          hyder malik
                          from Hyderabad, Telangana
                          May 29, 2017
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                          Address: Hyderabad, Andhra Pradesh, 500028
                          Website: IRCTC

                          Hi, this is hyder malik, i have made advance booking of ticket for train#17038, bkn sc exp to brd jod pur jn, on 02/05/2017, for journey date of 28/05/2017, which was a 2nd tier ac ticket, which caused me rs. 2665, and i have send an email of this ticket to the traveler, and he took it out a scanned copy. The ticket was not confirm at that time, but it got confirmed on the traveling date ie 28/05/17 for which i received a msg from irctc and i even forwarded this msg to the traveler. But the tt present on the train at that time, whose name i am not aware of, made a challan of rs. 2700, as saying the scanned ticket is not valid and the traveler has to pay the amount otherwise he need to step off the train. How is that possible that traveling such a long journey, and had a ticket in advance on hand and confirmation also from irctc that he made a challan of rs. 2700, which is the same amount as of ticket we have booked. Please take the necessary action against this complaint or make clarification as to why this has not been accepted or any reference to this condition that the ticket will be not valid if it is a scanned copy. Thank you
                          Indian Railways customer support has been notified about the posted complaint.
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                            Rama Krishna Vema
                            from Chennai, Tamil Nadu
                            May 29, 2017
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                            Address: Chennai, Tamil Nadu
                            Website: www.consumercomplaints.in

                            Yesterday I travelled from Chennai to rameswaram with Rac reservation I asked TC one bearth after he given a bearth I slept after one hour TC waked up me and he sold that bearth for dribes I said to him I will give a complaint means he said that want u want u can do he said with unknown language he scolded and he talked like I am Rac passenger u should not raise voice on TC on what he was doing my PNR number:[protected] and my train no:22661/RAMESWARAM EXP
                            Indian Railways customer support has been notified about the posted complaint.
                            My moter cycle mastro edge booked from satara to pathankot cantt on 14 may 17
                            Till date not received
                            Pnr no[protected],[protected]
                            Motercycle scooter no MH 11CB 4039
                            Rail luggage ticket no B650204,
                            Str-00204-PTKC
                            My mob no [protected]
                            Name Ghadage VN

                            Pl find out

                            Thanks
                            My parents senior citizen travelling in Bikaner express, train no 16312, from ratnagiri to panvel, dt21 may 2017, they have confirm ticket on phone and pnr etc on phone, TTE said they should have physical ticket in hand while traveling and charge them 830 Rs. This is shameful on him for harressing a senior citizen
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                              deepakshahani
                              from Lucknow, Uttar Pradesh
                              May 29, 2017
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                              Address: Vadodara, Gujarat, 390010

                              Travelling from vadodara to jaipur from pune jaipur exp (12939) seat no 21 & 22, coach no : s5, s. As i started my journey at 1:00 clock in night and slept around 2:30 pm.in morning i found that my trolley bag (Grey colour) is missing and since from night not a single tt has came to check ticket till now.

                              Regards,

                              Deepak shahani
                              [protected]
                              +1 photos
                              Indian Railways customer support has been notified about the posted complaint.
                              May 29, 2017
                              Updated by deepakshahani
                              Travelling from vadodara to Jaipur from Pune Jaipur exp ( 12939 ) Seat No 21 & 22, coach no : S5, S.as I started my journey at 1:00 clock in night and slept around 2:30 pm. In morning I found that my trolley bag ( Grey Colour ) is missing and since from night not a single TT has came to check ticket till now.

                              Regards,

                              Deepak Shahani
                              [protected]
                              Sir/mam I am travelling tundla to Gujrat in dwarka exp(15636) I have troubling via passengers behaviour or ticket confirmation there are no tt arrive in the trains to solve my waiting problem if the tt come and check availability of seats there are lots of without ticket the railways also take the responsibility of this
                              I meet with tte regarding my issued. But his responds is very bad.
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                                Anudeep7
                                from Bathinda, Punjab
                                May 29, 2017
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                                Address: Ghaziabad, Uttar Pradesh, 201010

                                Dear Railway team,
                                Today 28-May I am travelling from lucknow to delhi by train 04403 Baruni to NDLS. This is too much delayed. Why Railway running such a wasting time to common man. There is no fogg & other disturbance. Why this train is so delayed. Indian railway need to answer why they waste 14-15 hour of passenger / common man. Toilet conditions are very very bad, even fully AC train...
                                Indian Railways customer support has been notified about the posted complaint.
                                I am traveling by 12423 Rajdhani Experience vide PNR NO: [protected]. Experienced worst situation in toilets of B-4, 5 & 6. NO FLASH IS WORKING. IT IS BLOCKED BUT ALTERNATIVE ARRANGEMENT MUST BE MADE IN A RUNNING TRAIN.
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                                  vaishali76
                                  from Noida, Uttar Pradesh
                                  May 29, 2017
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                                  Address: New Delhi, Delhi, 110001

                                  Dear Sir
                                  I did reservation for my journey from Delhi to Betul in Train No. 14624, Patalkot Exp. one month back. I got reservation in B1 coach for 28.05.17 with PNR No. as [protected]. After reaching station on 28.05.17, I was informed that Train no. 14624 has been cancelled. I asked for the alternate arrangements but did not receive any positive response.
                                  There was no intimation from railways for cancellation of the train through any means of communication like SMS/ Email/ telephone. It is total humiliation. I have spent to and fro taxi fare without any reason. Moreover now I did not get reservation in any of the Train for now. This is total injustice on the part of Railways . The information should have been given beforehand so that I could have planned my journey alternatively or railways should have made alternate arrangements if train was being cancelled.
                                  Shame on railways for running in professional ways .
                                  I did not found any change in the system though claimed by the existing GOVT. with phenomenal increase in fares .
                                  Utter shame.
                                  Regards
                                  Vaishali Panse
                                  Indian Railways customer support has been notified about the posted complaint.
                                  Unauthorised over number of passengers boarding in himgiri super fast train at Patna junction but no responsibile authority solve this problem... Which badly harassed the booking passengers
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                                    Shivendra Soni
                                    from Allahabad, Uttar Pradesh
                                    May 28, 2017
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                                    Address: New Delhi, Delhi, 110001

                                    I have booked my bike on sleeper class ticket from new delhi to lucknow on 24 may 2017. The bike is yet not loaded and the parcel reference PRR number is [protected]. Pls see to it as it should have been booked by 24th itself. I have also asked that by what time it should get loaded then there they relief that it will get loaded by today itself but its yet not loaded
                                    Indian Railways customer support has been notified about the posted complaint.
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                                      Rmldadhich
                                      from Khutar, Uttar Pradesh
                                      May 28, 2017
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                                      Sir,
                                      Ratangarh to sardarshahar gauge conversion was complite by march 2017. Crs report received. Train for the last one and half year is standing at ratangarh railway station between 8.15am to 7pm. There is daily revenue loss of more then rs two lakhs per day only vating for innugration of railway it can start by vidio confrencing from delhi. Three train is sanctioned by railway. Public of sardarshahar tahsil and ratangarh tahsil is anxious.
                                      Indian Railways customer support has been notified about the posted complaint.
                                      May 28, 2017
                                      Updated by Rmldadhich
                                      Ratangarh Sardarshahar train start immeditely
                                      May 28, 2017
                                      Updated by Rmldadhich
                                      nothing is left
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                                        shri111
                                        May 28, 2017
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                                        Address: Amravati, Maharashtra
                                        Website: www.indianrail.gov.in

                                        Hi all,

                                        I booked 3a ac tatkal ticket from ac ticket from achalpur (Elp) district amravati. State maharastra.
                                        The ticket is booked on 27/ may /2017
                                        The status of the ticket is tqwl/6, so by default it stands canceled.
                                        So i visited achalpur railway station do cancel the ticket around 10:am. It was closed.
                                        So i visited amravati railway station they refuse to cancel.
                                        I spend 1330 rs. I never used the service, nor it can be used as it was tatkal waiting.

                                        Request you to provide the refund asap.

                                        Regards
                                        Shrikant
                                        Indian Railways customer support has been notified about the posted complaint.
                                        May 28, 2017
                                        Updated by shri111
                                        The PNR is [protected]. TRavel Date is 28/05/2017. train number is 11040
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