Indian Railways Complaints & Reviews

I had booked a ticket from kanpur central to new delhi for the date of feb 3.
The train on the date of boarding was at least 6 hours delayed. And i had raised tdr with the reason that the train was late for more than three hours and passenger not travelled.

I had to book another train in tatkal to reach home (3 passengers). This had caused us an additional cost of 50% over the original cost.

Initially the tdr was incorrectly rejected by irctc which they filed again from their end after having a discussion with customer care executives.

I have still not received the tdr even after 4 months and the current status shows cr registered.

I book a conuter ticket by debit card but i not recive balance in my accoont. Ticket and debit card detail is under.
Pnr-[protected]
Trn:12925
Dt:[protected]
Frm st to kun
Cls:3a
P1-cnf
P2-nosb, 0
Thank you for using your sbi debit card 459xx4306 for a purchase worth rs2450 on pos [protected] at wr - ratlam txn#[protected].
Mail id [protected]@gmail.com

Sir, today i could not start my journey as train 08354 vm vskp arrival and platform number was not announced at vijayawada station and later at enquiry said it was mistake happened and there were another 4 to 5 members also missed same train. My pnr number is [protected]. I lost my valuable time and money because of railway staff mistake. Requesting you to help me compensating the loss paying lump sum as compensation after analyzing the case. Please find attached the screenshot for your reference.

Hay, why you made a mad of people's. I have purchase tickets of the train no 04041. Train time at darbhanga stn to 17:40, after ask to the inquiry counter i know train has no start and not a fix time for come on here. Tell me why u charged extra cost on this trains ticket's, when you not provide train on time. Why?, why?. Indian railways-very bad services, please close your counters, and wrote on a board. Acche din aa gaye hai.

Parcel not receive
Dear sir
I booked 1 parcels at kalayan station on[protected] for delivering at azamgarh station the prr number is [protected]. But the parcels have not been recevie at azamgarh station till[protected].in train no. 11055 are loaded on 12-5-17 please look into the matter and ensure earliest delivery of my parcels. Regards
Anas shahabuddin

I would like to bring to your notice that i'm travelling from howrah to bikaner in train no - 12307. My pnr no. Is [protected]. Today morning i found a huge hole in my baggage created by a mouse.
This had happened with my friend as well who had sufferred a huge loss because of this. This is not an issue to be overlooked. Please take my complaint into consideration and make cleanliness a priority

Ticket purchased 27/12/16 pnr [protected] amount rs6500 by debit card cancelled on17/01/2017 and submitted claim to chief commercial manager refunds to serkolkata. Made online complain 18/05/2017 no a/se/ckp/[protected] which closed only by forwarding/ attending. But till date i have not received the refund amount or any communication. Please look into the matter for the early refund.
I think i am being punished for following digital india during the pick period of demonetisation by our pm.

An old women named asturwa devi her ppo no - sc 2308 is not receiving pension. Her family pension is issued on 24/11/1975. Now she is extremely in problem. She has no original ppo book. She has only duplicate ppo issued by cppc sbi patna. As per cppc if revised ppo is not provided by pensioner. Till then she is not given pension by cppc sbi patna. And she does not know from where her ppo was issued

I am writing in this because my frustration level has gone out of my control.

Now a days i feel that india railway is a *.

1. We dont have enough trains between main stations. (Pune to patna)
2. If i am booking a tatkal ticket from irctc than its equivalent to engage myself in a war.
3. Instead of waiting irctc railway ticket, i have to take a general ticket and have to request tt for the help.

Help of tt: he will charge approx double the normal reservation amount, and also will not provide any confirm seat.

To be exact, suppose normal reservation ticket is rs 1800, i booked a ticket from irctc which remained waiting will cost rs 200 deduction from my refund amount.

Now if it is an emergency and my friends are going in the same train, and if i take a general ticket and asked for the help from tt, tt chnaged 2800 above the general ticket i. E. 395.

So the total cost i have to pay to travel in 3 ac without seat = 395 + 200 + 2800 = rs 3395. And the fair of 3 ac is 1800.

If this is monitored, please forward my frustration to upper department of railway.

I really want to have any alternative for india rail.

Modi ji.. Kuck to karo.. Bahut badai kar li railway minister ke kaam ki..

This is our actual pain area, why irctc waiting ticket gets cancel aoutomatically? To pay to railway fine that too approx rs. 1000.

Mr railway minister, it is very hard to earn rs 1000 and you take fine for rs 1000 for nothing. Either you dont allow people to enter with the waiting ticket, or remove the fine, or provide a confirm seat if you are charging this much.

I dont want to use any abusing language other at this platform, i hope you can understand my frustation level from the above statements.

We are travelling in the delhi mumbai rajdhani express leaving new delhi at 4:25 pm on 4th june 2017
The air conditioning system is not functional at all in our coach
Our seats are no. 8, 42, 43, 45, 46, 48 in the coach no. B-11
It is not working from delhi and is still not repaired as we crossed kota despite several complaints to the concerned authorities
Please arrange for the full refund of our train fares
Thanking you,
Santosh patkar
[protected]
Suhas punyarthi
[protected]
Patkar. Santosh @gmail.com

Indian railways — wrong penalty imposed by tte indian railways

Hi

hirdu on jun 4, 2017

This is sashi deputy director

My brother & sister is travelling from anand vihar to jamalpur anand vihar delhi dated 4/6/2017 in vikramsila train having train no. 12368

My sister has got reservation from above source to destination in not confirm ticket ticket is waiting list my sister could not get reservation due to some reason and took ticket for waiting list
In midway my father went to visit my sisters seat but tte fine without any reason. (As we are aware of that many incidents are happening with passengers while travelling for example...
Two ticket anand vihar to jamalpur
Waiting ticket but tte fine without any reason. So plz action and refund my extra. Money. Imidetly..
Pnr no. [protected]
Adress c 13 sarita vihar.
Contect number. [protected]

Sir, last night my reservation was from Bhopal to chhindwara in train no 14624 in 2AC, My seat was confirmed it was A1 40, but suddenly at last night I got a msg that my 2nd AC ticket was demote in 3rd AC. When I asked with TTE for refund of difference amount he told that 'there is no refund by Indian railway, its a new policy of Indian railway for looting the Indian peoples.
Sir I am just asking about the refund and what is the new policy for demote the seats??

Sir. I am book online food on travelkhana site vide confirm order no 940491 and delivery at barauni jn. But not delivered. Whenever three times call at barauni jn. And agent asked don't worry delivered ho jayao ga. I waiting but not delivered. As you behavior of company consumer was not taken meals for full day. And facevery hard problem. This site is approved byyour site. So take action according to rule and put on fine of above company. Otherwise my self take another action.

Sir,

I'm Yashasavi Asati, student of BE and I had to travel from Ambala to Bhopal on 28th May 2017 but my train was delayed by 16 hrs and since I couldn't wait for 16 hrs due to some urgent reasons, so I had to make sudden decision to travel from another train due to which I had no time to cancel the ticket of my previous train on the Ambala station itself . Kindly refund my ticket.
My Train Name: Ambala cant junction
Train no.:02172
Train fare: Rs1555
Ticket no.: 76038219
PNR: [protected]
Address : H no. 1133, Near Hathital Gurudwara
City: Jabalpur
State: Madhya Pradesh

I travelled in sultanpur express and ahmedabad -varanasi express there was no cleaning of coaches. There was dust all over the seats and below the seats. The windows were not clean and toilet was also not cleaned.
I expect that proper actions will be taken by government. I would like if there will be proper cleanliness as train is lifeline of country.

When visiting india in feb., 2017 i booked ticket at international tourist bureau new delhi railway station on 21.2.17 for jayanagar (Bihar) to go to janakpur on 23.2.17. As international tourist vide pn[protected] and number 83734594 on lhs of ticket. I made the payment of inr 2115 by
Debit card

As the train departure became late for more than 10 hours (This i came to learn after reaching on plaform only). So i cancelled the ticket at international tourist bureau new delhi railway station on 23.2.17 at 22.30 hours. Refund was made to my debit card at the same time.

As no payment came into my account even after 8 days, i revisited international tourist bureau on 3.3.17 who directed me to assistant commercial manager located at the station complex. I complained and submitted the same to him.

I could not follow up further and returned to uk. Even today i have not received the payment into account.

Please refund my due. My debit card.

This is hirdesh sihare, deputy director

My father & sister is travelling from gwalior to hazart nizzamuddin delhi dated 3/6/2017 in swarn jayatee train having train no. 12803.

My sister has got reservation from above source to destination in coach s5 seat no 21 and my father could not get reservation due to some reason and took ticket for general boggy,
In midway my father went to visit my sisters seat just for the safety and security reason, is everything is fine (As we are aware of that many incidents are happening with passengers while travelling for example recently incident happened with my bhabhi ji, luggage including mobile and some ornaments cost of rs. 30-35 thousand looted by someone while travelling in indian railways).
So, my father went and checked, everything is fine, in mean while tte visited there and ask my father to produce the ticket for reservation boggy and then my father conveyed complete story to the tte and made sure, he will go back to his seat but tte didnt listen and forcibly charged penalty of rs. 350/- from my father.

Please let me know
1. Visting to a reservation boggy for checking purpose, is everything is fine with family members is wrong, really he has done some mistakes, really he is guilty, where this kind of penalty is mentioned in any rule book or in any indian railway documents.

2. I checked the status of train, if seats are available and lying vacant then why difference was not made and charged.

3. After charging rs. 350/- why particular seat was not allotted
4. My father is senior citizen, he was charged and misbehaved by tte why?
5. As government is announcing facilities to the senior citizen and also announcing rate cut in tickets but i am socked, what kind of treatment is being given to the senior citizen passengers in indian railways

Therefore, you are kindly requested to look into the matter and my amount may please be refunded
And strong action may please be taken against the tte belongs to coach s5 train no 12803 swarn jayanti or i would say he must be terminated immediately from his services

With regards

I am ashutosh bhatt was coming to ahmedabad from pune by 12298 duronto on 1-6-2017, at a1, berth 4.
I forgot my plastic folder with some office papers within in reading basket at berth 4 (Ub) of a1 coach of ;duronto, 12298 of 1st june, arrived at ahmedabad on 2-6-2017, morning at 6:30 am. It is light blue coloured. One printed paper in gujarati other photocopy papers. My mobile number is [protected].

I am on my journey from ajmer to bhubaneswar by train number-18422. My mobile got theft near ahmedabad station about 3 am in the morning.I searched about coach guard and found that he was sleeping and not confirmed but seems to be in drunken condition and got answer from guard that go and complain. shame.

train number-18422
PNR number-[protected]

AC 2 TIER, A1 COACH

Hi i had booked ticket oners pune 01324 special train was planned to depart on friday june 2 from ers. But the train was delayed till june 3 morning (Announced to depart at 5 am in pirtal) and i m waiting for the train i n station from morning 5. Now its almost 6 and please note the delay of the train from 11.30 pm to next day 6 or 7 am.. Don't you have any value for passengers time? Please take necessary action