Indian Railways Complaints & Reviews

I was travelling in B3 compartment seat no 15 of 22124 Ajni Pune AC special, on 30th May 2017. I boarded train at 19.50 from ajni and I forgot my wallet carrying important ID cards such as PAN Card, Driving Licence etc.
I would request if I can get contact number of rail attendee or co-passenger from B3 seat 9 and 10 who boarded train from Ajni so that I can co-ordinate with them and follow up further to get more details.
Also if anyone finds the wallet, please reach out to me at [protected] or please deposit at least at rail police so that I can get the documents back.

Contact No : [protected]

Sir,
This is to inform you that I was suffering from Patna Junction to Bokaro Steel City from train number- 18623 in the coach S2. After the train crossed Masaudhi station in midnight someone or say a thief has stolen my bag in which I was having some of my documents and other assets. In the same coach and in the other coaches of the train it has happened too with other passengers also. I am willing to have a proper and positive investigation about the happening by the government authority.

Sir I am staying in Vasai Palghar Dist. Last 4 months the platform no 4 and 5 repair work is going on. The contractor whoever it may be doing a shobby job. They put concrete block at the edge of platform then fill the middle portion with cement concrete. The quality of concrete is so poor that within. Two days of doing the work it turns into a dust field. Since they are using poor quality cement that too very less in quantity it goes away within two or three days. After filling the concrete they are suppose to do damar layer on it. But from last four months it is in same condition. Since fast train and mail trains are moving in these tracks thick dust is flying and we were forced to shut our nose and mouth in our handkerchief.
On one side they are doing the job and other side it's coming out within two three days. If anybody wants I can send a vedio footage of the platform. Anyone can see the concrete stones and dust on the platform. Vasai station is a junction for mail trains and locals but the platform situation gives us a impression that this is a village railway platform. Surprisingly no officials are bothered to look into the pathetic condition of the platform. Once the rain starts it's become so muddy that we may find very difficult to walk.
We heard that present govt is very strict against corruption then why it's not applicable. Why nobody is bothered when the co tractor doing sub standard work. Now they may lay damar layer on this how that survive when the base is not yet all good. It may also come out within one or two days.
Please look into it and put pressure to the contractor to do some good job. At least fear for god if not having fear of Railway corrupt officials. We will also planning to complaint the same to vasai railway station master.
We hope some good person from railways will look into to this and take some corrective action as early as possible. Please save the good image of Vasai before it is too late.
Regards

Dear sir, my name is vishal pandit chauhan.. I was traveling from bhusawal to mumbai (Train no.51154) on 30 may 2017. I got down at thane at approx.7.45 pm. I forgot to take my baggage with me which was kept on single window seat in 4th coach from guard coach (End of train side). Bag color was black and it contains 3000 rs and college document.
Request you to pls try to get back my baggage to me as it's very important document needs for my future.
Pls get back me on [protected]
[protected]
[protected]

I am residing at badlapur & my work place at curry road,
I am travelling from last 10 years, but now days train crowed is increasing day by day,
With this request, i am requesting you to please increase the trains services for badlapur to mumbai cst.

Speaking with local train travellers, we have sum suggestions to increase the trains services as per mentioned below,
1) extent ambarnath trains till badlapur (For your information badlapur is next station of ambarnath)
2) halt some of express mail trains to badlapur station of karjat rout trains between pick hours.
3) running of 15 coaches trains in peak hours.
4) for benefit of ladies, reserve 3 coaches from mumbai cst side for badlapur trains in peak hours.
5) some of the slow trains running in peak hours in the morning, change it from slow to fast.

All above are our suggestion, we know you always do better for indian citizen,
We are very thank you for all your help & support.

Kindly do the needful, we are facing so much problem for travelling from badlapur to mumbai cst train rout.

Thanking you,
Nisha mehta

I have got reservation in disabled quota today from vidisha to gondiya in third ac in chhatishgarh express today and got upper and middle birth my wife is also +50age it is not possible us to board on them please provide us some lower births so that we can travel safely your early action is required as we have to travel today. Thanks and please always try to give handicapped and +50 female lower births so that they can board them on them easily. Please also give reservation in tatkal quota to disabled in ac class. Thanks.

Dear sir,

On dated 27.04.2017 in train no. 12281 bhubaneswer duronto vide pnr no. [protected] with seat no. S8-73 and s8 74 my wife travelled from balasore to new delhi. Her hand bag stolen by a thief at kanpur station at 2.45 pm approx.in her bag he had lost a pan card, two adhar card, one sbi atm card, two mobile one is samsung galaxy j7 prime with imei no. [protected] and [protected] with phone no. [protected] and [protected] and another nokia phon no. Is [protected].in this bag she had lost also one pair of silver payal worth rs. 4500.00 and rs 1200.00 with miscellaneous goods.

In this regards we have lodge a complaint at the sho grp police, new delhi railway station vide fir no. 0304 dated 27.04.2017

Few days ago one message is come from an unknown no i. E. [protected] and he said that he had my wife’s samsung j7 prime mobile. When i massage him he demands money.

Sir, more than one month is passed no action have taken. Kindly do the needful action at the earliest

Thanking you.
Samiran samal
Mob. [protected]

We are currently travelling to ramnagar on the howrah-ramnagar special train. The train is over seven hours late and given that it is late at night and with women travelling with us i am not feeling at all safe. This is hiw indian rail treats its passengers... And i am particularly aggrieved by the fact that indian railway has "punctuality" is one of their motto. It is really a shame.

Dear sir
It is to bring to your kind notice that one steel trunk having house hold effects loaded from gwalior to ernakulam junction on 10/05/2017 vide prr no.[protected] (Pwb) by mr. Chandra singh to mr. Suresh babu not yet reached at destination. However, on checking of status through web site of indian railway, it is came to know that the same was loaded on train no.18508 hirakud express instead of other trains running towards ernakulam, kerala.
Therefore, kindly look into the matter and arrange to despatch the same to ernakulam junction as early as possible.

Dear Sir/Madam,

I had visited the Bangalore City railway station on the 28th May 2017 to drop my parents for Shatabdi express to Chennai. The train was at 6am and I had reached there by 5:40am.

There is a seperate counter written as platform tickets only. To my surprise, there was no body in the counter with about a dozen people waiting in queue. All the automatic ticket vending machines were not working. If you touch the screen nothing was moving on the screen. I waited for 10min and no one turned up. By then it was 5:50 am.

I had to send my parents alone carrying luggage at the age of 75+ because railway authorities carelessness and poor service to public.

Please take necessary action to correct this and let me know where i can raise my voice to reach the right people.

Looking forward for a response.

Thanks,
Ramkumar
+91 [protected]

My name is mahaveer iam presntly travelling through yeshwantpur - howrah duranto express 12246. Coaches are very uncomfortable to sit. It is giving a kind of vibration in which if any kind of patient travelling will definetly get a chest pain. Every minute to minute the vibration is occuring. My appeal to railways is please do the needful right on to the next staion @ renigunta. It is very harrasing to the passengers travelling.

Hi, this is hyder malik, i have made advance booking of ticket for train#17038, bkn sc exp to brd jod pur jn, on 02/05/2017, for journey date of 28/05/2017, which was a 2nd tier ac ticket, which caused me rs. 2665, and i have send an email of this ticket to the traveler, and he took it out a scanned copy. The ticket was not confirm at that time, but it got confirmed on the traveling date ie 28/05/17 for which i received a msg from irctc and i even forwarded this msg to the traveler. But the tt present on the train at that time, whose name i am not aware of, made a challan of rs. 2700, as saying the scanned ticket is not valid and the traveler has to pay the amount otherwise he need to step off the train. How is that possible that traveling such a long journey, and had a ticket in advance on hand and confirmation also from irctc that he made a challan of rs. 2700, which is the same amount as of ticket we have booked. Please take the necessary action against this complaint or make clarification as to why this has not been accepted or any reference to this condition that the ticket will be not valid if it is a scanned copy. Thank you

Yesterday I travelled from Chennai to rameswaram with Rac reservation I asked TC one bearth after he given a bearth I slept after one hour TC waked up me and he sold that bearth for dribes I said to him I will give a complaint means he said that want u want u can do he said with unknown language he scolded and he talked like I am Rac passenger u should not raise voice on TC on what he was doing my PNR number:[protected] and my train no:22661/RAMESWARAM EXP

Travelling from vadodara to jaipur from pune jaipur exp (12939) seat no 21 & 22, coach no : s5, s. As i started my journey at 1:00 clock in night and slept around 2:30 pm.in morning i found that my trolley bag (Grey colour) is missing and since from night not a single tt has came to check ticket till now.

Regards,

Deepak shahani
[protected]

Dear Railway team,
Today 28-May I am travelling from lucknow to delhi by train 04403 Baruni to NDLS. This is too much delayed. Why Railway running such a wasting time to common man. There is no fogg & other disturbance. Why this train is so delayed. Indian railway need to answer why they waste 14-15 hour of passenger / common man. Toilet conditions are very very bad, even fully AC train...

Dear Sir
I did reservation for my journey from Delhi to Betul in Train No. 14624, Patalkot Exp. one month back. I got reservation in B1 coach for 28.05.17 with PNR No. as [protected]. After reaching station on 28.05.17, I was informed that Train no. 14624 has been cancelled. I asked for the alternate arrangements but did not receive any positive response.
There was no intimation from railways for cancellation of the train through any means of communication like SMS/ Email/ telephone. It is total humiliation. I have spent to and fro taxi fare without any reason. Moreover now I did not get reservation in any of the Train for now. This is total injustice on the part of Railways . The information should have been given beforehand so that I could have planned my journey alternatively or railways should have made alternate arrangements if train was being cancelled.
Shame on railways for running in professional ways .
I did not found any change in the system though claimed by the existing GOVT. with phenomenal increase in fares .
Utter shame.
Regards
Vaishali Panse

I have booked my bike on sleeper class ticket from new delhi to lucknow on 24 may 2017. The bike is yet not loaded and the parcel reference PRR number is [protected]. Pls see to it as it should have been booked by 24th itself. I have also asked that by what time it should get loaded then there they relief that it will get loaded by today itself but its yet not loaded

Sir,
Ratangarh to sardarshahar gauge conversion was complite by march 2017. Crs report received. Train for the last one and half year is standing at ratangarh railway station between 8.15am to 7pm. There is daily revenue loss of more then rs two lakhs per day only vating for innugration of railway it can start by vidio confrencing from delhi. Three train is sanctioned by railway. Public of sardarshahar tahsil and ratangarh tahsil is anxious.

Hi all,

I booked 3a ac tatkal ticket from ac ticket from achalpur (Elp) district amravati. State maharastra.
The ticket is booked on 27/ may /2017
The status of the ticket is tqwl/6, so by default it stands canceled.
So i visited achalpur railway station do cancel the ticket around 10:am. It was closed.
So i visited amravati railway station they refuse to cancel.
I spend 1330 rs. I never used the service, nor it can be used as it was tatkal waiting.

Request you to provide the refund asap.

Regards
Shrikant

Respected sir/mam,

I had booked a counter ticket from cheoki to asansol for journey on[protected] in train no. 12178 chambal express. Mode of payment was sbi debit card card no,... 5196 xxxx xxxx 8279. Due to unavoidable circumstances i had to cancel the ticket.

This ticket was cancelled on 30.04.2017 from naini junction (Copy of the same has been enclosed in the mail). Further the ticket mentions the mode of refund will be electronic.

But till date no refund has been received, hence it is requested to please refund the same at the earliest.